BTW, we launched Duonut - a free form & workflow builder today on Product Hunt here - https://www.producthunt.com/post.... Do let us know your feedback & support :)
Internally Google Forms, integration with sheets is usually a time saver.
Marketing we use Hubspot, cause we want that data in our CMS which is obviously hubspot.
I have used Typeform to gather a lot of questions from customers also, but typically this is once something is sold and we need questions answered to start delivery.