If you're looking for tool that collects feedback & testimonials from social media, I'd highly recommend that you should check out Socialays!
Socialays is the perfect solution for businesses looking to increase their social media presence and engagement. What makes Socialays unique is its ability to automate the process of reading, analyzing, and categorizing social media comments by their sentiment.
Btw, Socialays will be launching its free app on PH, Dec. 6th - feel free to subscribe:
https://www.producthunt.com/upco...
Hey Mayank. At this point, getting feedback and testimonials via video is probably as easy as getting it in the text but certainly more valuable.
Video captures context and sentiment a million times better than text. Plus, video is future-proof (it is the age of reputation)!
The timing of asking for feedback is critical, depending on what you are trying to capture. Internal feedback to improve your product? Public testimonials to generate more leads?
For example, we capture 1-minute video testimonials using our tool vialog.io after successful campaigns to publish them on our landing page to warm up leads.
To make it easier for our users to create these video testimonials, we ask them a few guiding questions in line with the timing & our goal:
+ How did you measure the success of using ?
+ What problems could you address with ?
+ How did provide value for ?
--- I'm curious about what questions others use to collect feedback and testimonials.
There are many ways to collect user feedback and testimonials such as through online forms, surveys, or dedicated feedback platforms that allow users to share their experiences easily and conveniently.
But the easiest way to collect user testimonials is by using Feedspace, it's a versatile platform designed to aggregate various forms of feedback and content, including texts and videos. It acts as a centralized hub for gathering content feedback, testimonials, reviews, assignments, interview screening, and more. This one-stop solution proves crucial for businesses, supporting functions such as feedback collection, automating recruitment processes, crafting effective marketing strategies, fostering product growth, and streamlining information gathering into a cohesive feed. You can check all the details here - https://www.feedspace.io/
The easiest way is not to ask for testimonials, instead ask your client these questions:
1. How do you feel about the product/service after you tried it out?
2. What do you like about the product/service?
3. What do you want to improve in our product/service?
It's more natural and will also help you identify your business's strong and pain points.
Also, the best form of feedback/testimonial is a video testimonial. You can easily collect, manage, and share it using VidScout.
Our app, VidScout, is a video testimonial app we will launch soon. Stay tuned!
Socialays: Social Media Guard
Gestualy
Group Leads