When it comes to resolving conflicts, I find that open communication is key. Also I have launched reactor today Please check out and share your feedback. I’d appreciate.
👉 Listen and explain
👉 Prove some data points
👉 Negotiate
👉 Compromise a bit
👉 Get an agreement
👉 Document and communicate
👉 Appreciate and get some donuts 🍩 🍾
When conflicts come up, I get everyone together and let each person talk one at a time. It’s all about making sure everyone’s heard. Then we dig into the actual problem and work together on a solution. I push for compromise where it makes sense and just try to keep the vibe positive so we can move forward as a team.
Well, in general, we try our best to hear everyone out, but also many times we ask people to prove that whatever they're arguing for is likely to be true.
One effective strategy is open communication. Encourage each member to express their views and feelings without interruption. Another is to focus on the problem, not the person. Analyze the root cause of the conflict objectively. Mediation can also be useful. A neutral third - party within the team can help facilitate the discussion and find common ground. Additionally, setting clear team goals and values in advance can prevent many potential disagreements as everyone is on the same page from the start.
This is often a tricky one because humans are, well.. human. We are the main character of our own story, so as an HR professional, I have found that sitting everyone together when a topic elicits strong emotions, doesn’t work out well.
Instead I usually do the following:
- actively listen to each individual
- when actively listening I also try to find the root cause and the underlying emotion. Sometimes I find the person is frustrated or hurt, for example, and I call it out. “I can imagine how hurt you must feel”
- then offer a different perspective
Often times people just need to feel heard.