Your favorite way of getting feedback from customers?

We just ask them

A tool where you can ask for feedback directly on your website or app works best for us. For example Hotjar allows you to collect feedback from a widget, but there are many other solutions out there :-)

I use Revuzen, I've recently launched Revuzen, and I'd love for you to check it out! You can find it at https://revuzen.vercel.app/. I just launched it a couple of days ago

Monitoring social media platforms for customers feedback and responding promptly

User feedback meetings, then slack channels and emails