◯˚GitStart
p/gitstart
Pull Requests as a Service
Michael Seibel
◯˚GitStart AI Ticket Studio — AI to write engineering-ready tickets
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Write engineering-ready tickets with ease. Ticket Studio’s AI understands your codebase and gathers requirements to create well-scoped tickets within minutes. Avoid missed details, errors in scope, and endless developer back-and-forth!
Replies
Hamza Zia
👋 Hi Product Hunt, I’m Hamza from GitStart. GitStart is a ticket-to-PR platform that helps engineering teams ship more of their roadmap without hiring in-house. We’re thrilled to introduce our AI Ticket Studio — a new way to write and iterate on tickets for your engineering team. ✨ Turn fuzzy ideas into beautifully scoped tickets within minutes ✨ 🪄 Key benefits: - Clear, context-rich tickets with the right technical details and scope that engineers love - Fast and stress-free ticket writing - More time writing code, less time spent back-and-forth clarifying requirements ⚡Here’s how it works: ⚙️ Ticket Studio learns from your codebase: it indexes your codebase to ask the right clarifying questions. 💬 Create & Edit Tickets by AI Chat: Eliminate the ‘fear of the blank page’ - our AI interacts with you to gather requirements, transforming vague ideas into actionable tickets. 🔁 Integration with Jira/Linear: Seamless ticket management and synchronization for a cohesive workflow! ✍️ Request Feedback on Existing Tickets: Import your ticket backlog, and let our AI play detective 🕵️ zooming in and providing feedback on missing info and overlooked edge cases. ⚒️ Handoff to engineering: Assign to your engineering team…or to ◯˚GitStart, and get back a PR We first built this to solve a pain we’re experiencing in our business: clients provided incomplete tickets, and developers lost time spent clarifying instead of writing code. With people in different time zones, delays piled up and delivery slowed down to a crawl. We later realized many product and engineering teams had the same problem, so we’re sharing this product to help anyone write better tickets and ship faster 🔥 🚀 Sign up at gitstart.com 🚀
Jackieline Cosares
GitStart's AI Ticket Studio sounds like a lifesaver for engineering teams. I especially appreciate the integration with Jira and Linear, making workflow seamless. Would love to hear about any unique edge-case handling features! Congrats on the launch!
Corentin from ◯˚GitStart
Worth mentioning this new product incorporates 6 months of user feedback on an MVP version of it! We completely revamped the infrastructure based on it faster and to make questions smarter 🤓
Mindaugas Petrutis
Love Gitstart and the team behind it. Congrats on the launch!
Hamza
@mindaugaslt Thank you, especially to test out the product early on to get us to this place <3
André J
Congrats on launching! 🚀 Who is the primary user for this? Business people that has limited tech background and run an offshore team, or CTOs with internal teams? or Product leads with some tech insight that run hybrid teams? Or someone else? And is the primary use case for managing backlogs or figuring out scope to add new features?
Richard Guerre
@sentry_co thanks for the support! Our primary users are engineering managers/CTOs and product managers, but we've also seen marketing teams use it, with tickets getting picked up by engineering much faster because for the first time they were well scoped.
André J
@richardguerre Scoping is definitely an art, and something even very experienced devs can get wrong. So even having a suggestion on scope could be very helpful. Ill definitly give it a spin!
Lindsay Richman
@sentry_co Is this tool agentic? For example, can my product manager who is augmented intelligence write a prompt and communicate directly with your agent as an orchestrator? I’m assuming that the context that would be passed in this communication would shape the results of the querying and tickets similar to what we get with our web crawlers
Dmitry Gorshkov
The examples in the screenshots are pretty bad. I mean, they are better than typical tickets written by inexperienced people, but they sure are not engineering-ready.
blank
Wow, this sounds super helpful! 🛠️ Finally a way to streamline the ticketing process. The last thing anyone wants is miscommunication or missed details. Ticket Studio seems like a total game changer for dev teams. Can't wait to see how it improves our workflow! 
Richard Guerre
Thank you for the support @blankwebdev!
Corentin from ◯˚GitStart
@blankwebdev thank you so much @blankwebdev! Fun fact: we've also seen marketing teams use it, with tickets getting picked up by engineering much faster because for the first time they were well scoped 🙈
Sigurd Seteklev
This looks awesome! How do we get this integrated into Kitemaker? ;)
Hamza
@kitemaker Soon!! We have a new ticket connector registry coming up that makes it super easy to integrate into new ticketing systems We are huge fans of Kitemaker internally, so wont be long before an integration lands :D
Kacy Boone ❇️
Very cool! Do you see this being used by non-technical folks?
Richard Guerre
@kacy_boone1 We had marketing teams use it, and their tickets were getting picked up by engineering (or GitStart) much faster because for the first time they were well scoped.
Kacy Boone ❇️
@richardguerre that's super cool! In Growth Marketing, we're often proposing new product test ideas. I could see this being super useful.
Corentin from ◯˚GitStart
Hello @kacy_boone1 - on top of the AI Ticket Studio you can also use GitStart to turn them into code. We've seen growth marketing teams from companies like Sourcegraph use GitStart for anything from new landing pages to onboarding flows and even AB tests. Happy to share more if you're interested!
Pavla Bobosikova
Congrats on the launch @sudohamza @sudocorentin and GitStart team! This is going to save PMs so much time and make engineers so much happier! 🤩
Hamza
Thank you @pavla_bobosikova !! We have spent countless hours watching PMs and Engineers go back and forth, and looking forward to substantially reducing that
Dushusir
I think your icon design is very interesting.
Kostya Bolshukhin
Could be great help in connecting support + success team with devs! Translating human to dev ticket language
Hamza
@kostyabolsh We are already seeing marketing, sales and engineering use GitStart over time. We started building it for engineers, buy engineers but soon realize that work creation happens outside of engineering and they are as much of stake holders in figuring out what to build!
Karthik Ramakrishnan
Love this product from the GitStart team. I have been wanting to build something very similar to this. Now I am going to use this. Well done!
M. Aziz Ulak
Great idea and amazing execution! Congrats GitStart team 🚀
Trinh Nguyen
@mazula95 We appreciate your support!
Lakshya Singh
in today's era, this tool seems pretty essential! Congrats on the launch, Humza!
Trinh Nguyen
@lakshya_singh Thank you so much for your support!
Tony Han
This is a pretty cool way to innovate the contracting world. This looks like a much better way to stream line the process to outsource work to folks who can benefit from them. I also like it's credit based, which means you pay what you ship but not time. The feature to limit what's cloned is quite an interesting way to share securely. Congrats @sudohamza and team for launching this platform!
Hamza
@sudohamza @tonyhanded Indeed!! Thank you
Johny burg
Great launch! Would love to see a feature for tracking ticket completion and efficiency metrics. Does the AI support version control systems other than Git?
Hamza
@johny_burg Unfortunately we only support Git for now. What other systems would you like us to integrate into?
Mark Curz
How well does the AI handle complex, multi-step tasks? Any examples of its performance with detailed requirements?
Corentin from ◯˚GitStart
@mark_curz We've had professional teams consistently use it for the last 6 months and others piping all their tickets to earlier versions of this. But to be honest the best way to know is to try it!
Richard Guerre
@mark_curz Our AI does work for project-size tickets where there are multiple tasks to be done, but we've found it to work best for more specific tickets as it ensures there is no missing information. We also plan to have a flow of bringing more context into it, such as product specs and tech specs, and help it write the individual tickets from that.
Glen Dsouza
Congrats on the launch! Seems like an exciting product but I don't quite get it. Seems like i'd be the one who isn't exactly the user, but great product anyways
Anthony Adams
Loving the concept of AI-generated engineering tickets! This will definitely streamline our workflow and reduce back-and-forth between team memebers.
Corentin from ◯˚GitStart
Hello @anthony_adams_ , thank you for the feedback! You're on point, that's exactly what it's for 🙏
Haseeb Awan
At what size does it make sense to implement something like this ?