p/groove
Support, Simplified.
John Meese
Groove + Olark Integration — Live chat alongside your email and knowledgebase support
2
Replies
John Meese
Love this latest update from Groove and Olark, meaning you don't have to juggle multiple platforms to serve your audience through email support, knowledgebase, and live chat all in one widget. Groove tried building their own live chat in the past, but decided they were better off focusing on email management and partnering with other live chat services―this is the best result anyone could hope for!
Karl Pawlewicz
@johnrmeese Thanks John, we think you're right, and hope our users who are looking for a help desk solution will agree too. BTW - Groove wrote a little more about this here: https://www.groovehq.com/better/... And we wrote more about the integration here: https://blog.olark.com/groove-la...