HappyFox Chat
p/happyfox-chat
New interface for website live chat
Kevin William David
HappyFox Chat for Mobile — Deliver engaging live chat experience for mobile sites.
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Replies
Anuj Adhiya
Another great extension of an already well made product. And weird not seeing their own desktop version show up in related products on the right: https://www.producthunt.com/tech...
Lewis Flude
Logo instantly made me think of http://gitlab.com! Still, looks pretty cool. :)
Mike E
@lewisflude came here to say the same thing... so similar I thought this product may have been spun out of gitlab or something
Shalin Jain
@lewisflude both are great logos. Fox heads. Ours was after our name and subsequently trademarked long before they launched their new logo in 2015.
Lewis Flude
@shalin10 I like yours way more anyway. Didn't mean to come across as snide-y/trolly. Hope the launch goes really well. :)
Shalin Jain
@lewisflude thanks! :)
Jeffrey Wyman
once I saw the android app support, I had to come back and post a comment. well done guys! makes it easy for us to decide :)
Shalin Jain
@jeffrey_wyman Thanks Jeffery. From day one of writing the app it has been our goal to go native with Desktop and mobile apps. So, we cover Mac, Windows, iOS and Android.
Aaron Myers
Are there different looks for the chat button? We're currently using Olark, but I would be interested in switching if the chat onboarding can be customized.
Shalin Jain
@amyers You can change the colors, on-boarding messaging and button labels right from the interface. Check out: https://happyfoxchat.com/best-li.... Besides, we also have dedicated desktop apps instead of relying on jabber clients and native apps for both iOS and Android.
Shalin Jain
Hi Product Hunters! Mobile live chat experience deserves more love. Today, we are happy to release our mobile responsive chat widget that would work on responsive and even on non-responsive sites. And with pro-active chats on mobile you can take conversions to the next level. Along with this release we packed in a Javascript API (https://developer.happyfoxchat.com/). Would love to hear your feedback. HappyFox Chat is free for 10 agents with unlimited chats.
Matt Gardner
@shalin10 I'm still waiting for my free HappyFox t-shirt ;P Great work here! On-site chat has always been a headache without enough support for how employees actually want to use it.
Shalin Jain
@thatmattgardner Thank you for the appreciation. I'm surprised you didn't get the t-shirt. The most successful adoption we have seen with companies is after they have started using our desktop app. I will reach out to you over email soon.
Zac Nielson
We will be implementing this into our site today! Nice work.
Shalin Jain
@zacherynielson Thank you so much Zac!
Karthik
Looks great..All the very best!
Shalin Jain
@karthik2502 Thank you Karthik.
twalkerp
Question: in the video, at 34 seconds , the customer moves from chat to shopping cart... What did they press to do that? Its hard to tell in video. The easier they can move from chat to shopping cart the better
Shalin Jain
@twalkerp Sorry, didn't highlight the taps. The customer can click anywhere on the chat title bar and minimize the chat. Making it super easy with the large tap area. There is also a minimize option under the vertical ellipsis.
Gorkem Cetin
It's slickier & better looking then your previous widget. Looks great and keep up the good work!
Shalin Jain
@gorkemcetin Thank you so much!
Ankish
Smooth experience . Ruling customer support ! :)
Shalin Jain
@ankishsj Thank you so much for the feedback. :)
Rishabh Bose
This is cool. Had a great Chat. It's quick.
Shalin Jain
@rishabh_bose Thank you for chatting with us. We are probably one of the fastest chat tools today. :)
Sunny max
That's really cool
Shalin Jain
Thanks @sunnyua2u for checking it out.
Tom W Brown
We left HappyFox a few months back because of the mobile experience - with this upgrade, we're heading straight back!
Shalin Jain
@tom_w_brown We heard you! Great to have you back Tom.
Hadi Farnoud
Still no RTL support? How about custom translation?
Shalin Jain
@hadifarnoud RTL support is a planned feature. We do have standard translation for each language. We currently support 21 languages and happy to add more languages on-demand. You can explore current customization options here: https://happyfoxchat.com/best-li... and here: https://developer.happyfoxchat.com/