Hi there, 🚀Global brands like Zurich Insurance, Jio, and Tata Mutual Fund, have successfully leveraged Haptik’s Conversational AI platform to achieve tangible improvements in CX, from offering 24/7 access to customer care, to ensuring instant resolution of customer issues, and more 📈. We’ve put together some of these success stories, across verticals, to highlight the crucial role that Conversational AI played in the customer experience strategy of these brands. Key Takeaways: ✔️The customer experience use cases that are most suitable for Conversational AI automation. ✔️How brands measure success, and what metrics are directly impacted by the Conversational AI solution. ✔️The results of the implementation and its positive impact on the brand. Do check out this e-book and let us know your thoughts🙂