Haptik offers zero coding deep integration with Salesforce Service Cloud, enabling on-demand and automated support along with friction-free Salesforce Live Agent hand-off from a single interface
As for the functionality that`s presented here, I see that the app is great if someone has a very small firm or a small business. It`ll definitely be easy to use. But it's clear right away that for multitasking this product loses out to more extensive ones. For example, https://revenuegrid.com/revenuei... -here you can not only optimize your work by adding all the tools and platforms you work with. But also there`s a convenient notification system and the ability to connect the work of the CRM. I`ve been working with this program for a year now and so far I`ve only found advantages.