TechCrunch's Battlefield 2014 winner, Alfred, just launched in NY and Boston (congrats, @mssapone!). This service isn't for me but I can see families getting a ton of value from something like this. If time is your most valuable resource, $99/month will be well worth it for some
@rrhoover@mssapone Considering how much a single housekeeping cleaning typically costs in NY (around $40 per appointment,) this is a steal as long as you book an Alfred appointment weekly.
@srcasm@juliaroy@rrhoover You're right the $99/month does not include the additional services. For those you pay cost or less (we negotiate discounts for our members).
Users initially go through a little quiz. With the questions, Alfred learns as much as it can about you.Once Alfred has basic information about you, they’ll assign you an Alfred.Alfred offers the opportunity to meet the Alfred, or at the very least, hop on the phone to discuss the details of your specific home.
You can then arrange to give a copy of your keys to your new Alfred, or use the app to scan your key and remotely offer a copy to your Alfred helper. After that pick a good schedule. Alfred comes once a week on a set day and time, and then again two days later.
Your Alfred will pick up your dirty laundry, drop off purchased groceries, unwrap your delivered packages and put away the contents, and tidy up the house. The service handles the basics like grocery, laundry, and home cleaning, but also offers things like tailoring, shoe repair, and prescription pick-up.
If I still pay for laundry, still pay for cleaning, still pay for grocery delivery, what exactly is my $99 going towards? Taking laundry to the laundromat across the street? Let the cleaner into my home? Put my groceries away? Is there anything else?
Not trying to be critical, because I think there is potential value in this idea, I'm just having trouble understanding exactly what the Alfred does for me.
EDIT: cc: @mssapone
@mssapone@samclamdisco so that means each Alfred has around 4 hours per month to accomplish all of your tasks? I'm guessing you pay more if you need more?
@duilen@mssapone@samclamdisco 4 hours is without allowing for any overhead or margin, unless the monetization is coming partly from the partner vendors paying for exclusive ownership (e.g. Homejoy pays to be cleaning partner) or they are launching with a price point that's a loss in order to increase adoption.
Glad to see Alfred is expanding. The logistics behind it must either be real efficient or the margins real tight... wonder how much is each "Alfred" compensated?
I don't think people as many on-demand services as this company thinks they do. Many can be configured with subscriptions to be automated. Instacart sends me a notification and I press to fill the same cart.
This is intriguing, but I don't understand the pricing structure entirely. You pay Alfred to manage all this, but the partner vendors (Homejoy, Instacart, etc.) then also bill you? Or Alfred's bill is $99 for coordination +X for services actually used? Is this essentially a human Zapier that coordinates services you already use, or an umbrella service costing $99/mo + cost of services used? I'm only on my first cup of coffee, pardon me if I'm missing the obvious.
This is going to flop. At $99 it's targeted at the middle class but it's limited unnecessary value is only for the upper class and or lazy.
Is it really hard putting away your laundry or placing something from bag to refrigerator?
Try solving a real problem
@tysonquick Let them try it out first before you judge. This isn't putting away laundry or putting something in the fridge. It's getting the grocery and putting it away, taking your laundry, getting it cleaned and putting it back, picking up your prescriptions and putting it in your medicine cabinet. Think of it as having a twice-weekly personal assistant that works in the background so your home is how you want it and everything is there.
Hi @mssapone this looks like something my family could use with a baby under a year and both working (girlfriend is still on maternity leave though :)). When will you launch outside of the US?
@dereckbreuning We are working hard to expand. We definitely want to be able to help you and your family! It may be a little while before we expand internationally, but we're definitely planning on it :)
Hi @mssapone this looks like something my family could use with a baby under a year and both working (girlfriend is still on maternity leave though :)). When will you launch outside of the US?
Thank you @rrhoover & @kwdinc for the support and Product Hunt love! We'll convince you soon Ryan ;)
We are excited to be expanding our beta in NYC & Boston, and give more people back their time.
Learn more and sign up at www.helloalfred.com. Also happy to answer any questions even though I think Kevin did a pretty good job explaining!
@mssapone Loved this idea at the TechCrunch Battlefield 2014 - great work on the expansion! Please bring to D.C. soon :D
Btw, I wonder if you guys have a tv ad? Imagine the possibilities :)
@raj_ventures Thanks for the support! We are working on getting to D.C. don't worry. We don't have a TV ad yet, but we agree there's a lot we can do. Would love to hear your ideas :)
@dwightchurchill We are going to be moving the HQ to New York, but Boston was our first city and I'm from there :) so don't worry we will always have a big presence there!
I love this concept and what I'm seeing / hearing but I wonder about the pricing model and its ability to show the value and face of the service providers longterm. I'd love to know more about how this would benefit a lower-income person providing these services long term. Is there a way to get higher fees as an individual contributor with high ratings / customer confidence?
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