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HelpCrunch Widget 3.0 — A new way to deliver answers to customers
Provide ultimate support to customers via HelpCrunch widget 3.0:
💬 Talk to customers via real-time chat
📗 Let them search your knowledge base
🙌 Or give them a choice to find answers the way they prefer without ever leaving your widget
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@pavlo_pedenko appreciate it! Can't wait for the next edition of the conference.
Hey everyone! We’re super excited to bring our widget 3.0 to you today!
Thanks a lot @kevin for hunting us.
When we started building HelpCrunch 4 years ago, it was obvious to us that great customer support doesn’t end at providing ‘chat support only’.
Great customer support isn’t about having as many support channels as possible either. Instead, we believe it’s all about building an overall better experience for YOUR customers and letting them get answers to their questions asap.
With that, we’re launching HelpCrunch Widget 3.0 - aimed at delivering the right answers to your customers faster and easier while also unloading your support team.
Using widget 3.0, you can:
💬 Talk to customers via a real-time chat
📗 Or provide self-service support via an integrated knowledge base
🙌 Or do both! Give customers a choice to get answers the way they prefer without ever leaving your widget.
We’d love to hear your feedback about the product and answer any questions you might have.
Use code PHWIDGET30 when signing up to get your annual 50% / 30% monthly discount on any plan.
@kevin @daniil_kopilevych we spent over a month looking for the right tools and Help Crunch brings the right one-two combination we need to keep in touch with our clients - and it doesn't cost as much as the competitors!
@data_first_solutions Glad you came across our toolset :) Happy to have you on board!
Great product! I have been using HelpCrunch for two months. I really appreciate the quick responses from the support team. Good job!
@dansiepen really appreciate it, Dan! Would love for you to try it out.
great widget! I've heard lots of positive feedback about HelpCrunch. Keep going!
@parth_sh Thank you mate. We'll do our best to make it even more neat in the nearest future ;) Stay tuned.
The product looks nice and useful, but sad that there is no free tier for early-stage startups.
@dmitry_sergeev appreciate your comment. We try to keep our prices as low as possible so that any startup or small business could afford HelpCrunch.
With that said, we might come up with a special startup plan in the future :)
@daniil_kopilevych I mean for startup w/o revenue yet, would be nice to have 3 month free tier with limited amount of transaction. I think if startup failed, founders spend less money on validation, if success happens, people will upgrade to paid plan.
Way to go HelpCrunch! The widget looks so sleek and it's gonna be very useful!
The 2019 State of Marketing