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Helpwise For Android — Team Inbox for Email, SMS & WhatsApp. Free up to 5 users.
Due to COVID-19, teams around the world are working from home. To help remote teams, our engineers worked hard to launch Team Inbox for Email, SMS and WhatsApp for Android in record time!
For small teams, we have made Helpwise free.
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Thank you so much for your comments. 🙏🏻
This was my first cross platform project (Android + iOS from one piece of code) using React Native.
I am glad that our Helpwise users are finding it easy to use.
We will continue to put efforts in keeping this app secure, stable and feature rich.
Your feedback and comments will keep us motivated.
Thanks again!
Thanks for the free plan for small team. We have taken a hit on revenue because of covid. But we don't want to take any chances on the customer front. I am also expecting more flexibility and productivity in my team with the andriod app update.
Are automation rules applicable around subject lines? I haven't tried that.
@abhishek_shankar Thanks Abhishek. Yes, automation rules are applicable on subject lines as well. And, other fields as well. Do let our live chat support folks if you need any help. Our team is always a ping away :)
Wow! I have used !HelpWise web version..and loved it. Now, I will use the Android Version too.
Also, just noticed HelpWise on AppSumo ( https://appsumo.8odi.net/helpwise ) and grabbed 2 code for the lifetime deal.
@sapnasingh20 Thanks Sapna. Great to see your comment here. You were one of the first companies to use Helpwise for hiring purpose. And gave us a really useful usecase to talk about. Thanks for that :)
I have been looking for a solution like this. We get a lot of messages from our clients on WhatsApp and I think this would be a great fit for our remote team to bring everything under one tool. My manager will soon get in touch with you. Great product team!
@shubham_sood Yup, we are seeing great response for our WhatsApp team inbox feature. Looking forward have your team on Helpwise. You can share my direct email with your manager if required. I'm available at gaurav [at] helpwise.io
Interesting! I was looking for a product like this for increasing the productivity of my team as we have gone remote. This looks promising, will be able to prioritize mails and most importantly, saving skipping of mails.
@suraj_varshney Yup, that's exactly why we built the product for our own use first and then opened it up for others :)
Superb!! Your Android app will really help me with connecting my colleagues anytime.
Can we assign a mail to an agent via phone as well?
@siddhi_singh Hi Siddhi,
It is not possible at the moment, but we are bringing @mentions and assignments in our next update.
I am a Helpwise user myself and I totally agree that this should be there.
We will roll out this update towards mid of April.
@siddhi_singh Hey! good question: assigning agents feature is available in our web app and going live in our mobile apps next week :)
@siddhi_singh Hey!
I will like to inform you that we are live with our new update which lets you assign emails to your team members from the app itself.
Moreover, you can even check assignments easily.
Features like @mentions, delete and close conversation have been added as well :)
Awesome news! We are using Helpwise across our 4 clinics for both external and internal communication. Android app just made things even better. Sharing the news with my team right away👍
This is awesome! our company just went completely remote. This will help me take quick actions on my emails when I am not on my desk.
@mayank_banga That's great. Would love to connect you with someone from our team for a quick demo (or here are the slots: https://helpwise.io/demo). Or, else feel free to signup & get started :)
I was using Helpscout earlier. Looking for an alternative for some time now. Helpwise seems quite promising. I saw there's a mobile app for iPhone as well. Definitely planning to give it a shot now. It seems crucial since all my team has gone remote.
@dushyant_k Sounds great. Btw, we have a one-click import from Help Scout customers. So, you can move all your inboxes, users and emails to Helpwise with a click of a button :)
Have been looking for a good shared inbox app for our remote team. This looks like a promising one!
@aarushi_anand How about a quick 15 min demo? You can write directly me at gaurav [at] helpwise.io
This is a great idea! It was easy communicating with team members when we were all at the office. Now, we all are working from home because of the COVID-19 and we have to continuously switch to different app for chatting with our team members.
This will really sort all the mess and increase our productivity.
@taransh Hey Taran, great to see you here. Great news! our iOS app also got approved and it is available now :)) Here you go: https://apps.apple.com/us/app/he...
This is great! Helpwise definitely seems to be cut out to solve out the current communication problems we're facing. This is exactly what we need at the moment.
@manveen_malhotra awesome. happy to give you a quick demo of what we have built. feel free to ping me at gaurav [at] helpwise.io
Thank you for creating the android app which is very useful to me as our company people are working from home. It helps us to connect our customer in every situation and resolve their issue with the same zeal as we were doing from our offices through our desktop.👍👌
@vaishali_rawat2 Hey Vaishali, thanks for the kind words. Your feedback in past has helped us fix some of the early bugs. Keep the ideas and feedback coming :) 🙏🏽
Awesome product launched!
Going to boost my company by providing remote solutions. I was searching for such app since long back and I get that finally.
Would love to know more about its features on demo call.
This is such a great app to have in all the chaos involved during this pandemic. In all, a 'must have product for every firm'. So excited to give it a whirl.
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