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Highlight — See and act on your webapp's issues and interactions
Highlight keeps your web app stable and your customers happy! With pixel-perfect session replay, you'll get full visibility into the issues and interactions that are slowing down your users. For Product Hunt users, we're gifting 4 months of Highlight for free!
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Love this idea. Funny how engineering teams have been using PM/marketing tools to observe user paths forever... awesome to get a dedicated debugging tool for this!
We've been using Highlight at Basedash for the last year and it's grown into a core part of our workflow. We watch sessions together every Wednesday and always find ways to improve our product. I also use it all the time for trying to solve user issues and better design new features.
Also, in the time we've been using it, they've made a ton of improvements and added features that competitors in the space don't have. It's continually gotten faster, cleaner, and easier to use. I see big things in the future for this product and the team making it is exceptional. Pumped to be an early adopter and rooting for their success.
@tomjohndesign Thanks Tom, always very open to your feedback and looking forward to working together moving forward!!
We've been using Highlight since its very early days. We first started using it as a cheaper alternative to FullStory but it's been great to see the product evolve over the past few months into something much more useful - that helps blend the customer experience with debugging tools. Next.js support is also a big plus!
Appreciate the kind words David; and it's been really fun working with your team since day one!
Highlight is awesome. Their focus on privacy and developers makes them stand out against FullStory and others. John especially is a developer who also creates great content. If you’re not following him on Twitter you’re missing out. Cannot recommend this team enough!
@everett_berry Appreciate the kind words! And yes, @johnphamous (and the rest of the Highlight team for that matter) is awesome, here's his Twitter!
https://twitter.com/JohnPhamous
Hi Jay. What is the pricing model. Also can this be run behind the firewall so that data is not flowing outside our environment.
@ravi_shankar5 hey 👋. We have tiered pricing with additional pricing based on the number of seats in your workspace. Our pricing page is up here. And for security, we offer a self hosted option which allows you to run Highlight within your own VPC!
Hey Hunters!
Highlight is a tool I wish I had as a frontend/product engineer. I hated the time spent tracking down repro steps, especially for those gnarly bugs. Highlight gives me the full picture of what's going on from the frontend to the backend all in a single place.
I'm super excited for y'all to check out Highlight. If y'all run into any bugs, I'll definitely be using Highlight to help fix them.
Oh my god, I was using Hotjar session replay and hated it. Your product looks so cool!! Can't wait to try it out!
Highlight is a tool I wish I had as a developer - I hated trying to reproduce bugs and hounding people for more information and this would have saved me so much time!
Jay and team have built an incredibly easy to use product that solves a big painpoint for developers. I know so many companies that are actively using Highlight and have commented on it being the easiest to install and best user experience.
Congrats on the launch - excited to see the future of Highlight.
@jordan_segall Thanks Jordan, appreciate the support; we've got lots planned for this upcoming year :)
We've been using Cohere for a while now and it has definitively helped us solve issues, this option looks much better for the developer though, giving specific instructions on how the issue was caused instead of just following what you're seeing in the screen. Not to mention the comment functionality.
Overall, a very interesting approach in a very cramped sector, best of luck!
Thanks Eduardo; Big fans of what Cohere is building, have a lot of respect for that team. When you get a chance, let us know what you think of Highlight!!
Very nice, congrats!
How large is the script added to the website? Some services really slow the pages
@farokh_shahabi Howdy, thanks! The script is super small and won't affect your page speed or performance; we have more docs on it here: https://docs.highlight.run/perfo...
Check us out!
Have been using highlight for the better part of the year. It's been great and helping us understand and debug user sessions. The level of granularity is exceptional, especially being able to track the network and console.
@fullstory @mitch_catoen Hahaha, you know it 😉. Mitch, when are you installing Highlight??!!
Looks interesting! We use fullstory to do this, it allows product people to ping tech people on issues. Will check the pricing to see how cheaper than fullstory it is! @podoman why would i switch from FS to Highlight?
@benjamin_grandfond2 Hey, thanks for asking! Fullstory only takes you so far with their session replay for debugging things that go wrong, and they seem to be focusing more and more on product analytics.
Highlight is likely cheaper if you're a startup (and free for 4 months), but more importantly, we're very focused on making sure bugs are fixed faster. Are comments features is much more mature and we have quite a lot customers that have switched over! Give us a shot!
I want to take the time to congratulate Jay, John, and the Highlight team. We have been using Highlight at District Zero since early days.
As an avid user of behavioral analytic tools like Google, Mixpanel, Kochava, etc. - I was immediately drawn to the privacy/data redacted feature on highlight. This allows us to enhance our user experience without compromising user privacy.
Another great feature is the slack alerts. We use this feature to stay updated on power user sessions, real-time UX bugs, and new user acquisition. At first we had all alerts on- but then optimized.
Finally, and most importantly, John and Jay are super responsive and go above and beyond for support. The product is always growing. This is a smart team and I believe you will enjoy trusting them.
Great work team! All the best from District Zero.
@uzhussain Means a lot coming from you Uzair; proud to have you as a customer since day one!
Thundra Sidekick