@briankling “Come, Watson, come! The game is afoot.
You've stumbled upon a missing page, but the evidence is elementary. We're on the case.” ... After a few attempts, I just still did not have the chance to read this delicious book. Brian, may I have the copy from you? : D
It is one sentence: "There are no rules - get all the data, spy, stalk, break and bend the legal restrictions. Do it like James Bond does it" :D
(this is not meant to be taken serious - kind of)
from the great folks at IDEO, a useful little book (free to download or you can purchase one) if you do ux research. Article on the book and author Jane Fulton Suri is here http://www.designboom.com/design...