Hims is a men's wellness brand built to help guys tackle those uncomfortable topics related to their health. Men aren’t supposed to care for themselves. We call bullshit. We offer products to prevent hair loss, erectile disfunction, aging skin, and more of the stuff you care about.
I'm the founder so happy to share more :)
Pros:highest quality products on the market, at 80% off. oh, and it's beautiful so you'd love having it on your counter or sink.
Cons:always working to introduce new product lines to help guys across all of the issues we struggle with
I totally love the branding and concept. Wish they would start selling products in others states and countries.
Pros:Amazing e-shop, cool interface, nice CS and extensive knowledge bank!
Cons:Only available in few states of US.
I don't know why people are hating on this brand. I used to be prescribed Finasteride through a dermo in town and took it for a few months. Since my insurance doesn't cover cosmetics it cost me $100 a month ($3/pill) and I couldn't make that happen every month.
I heard about Hims on a few podcasts I listen to and decided to try it. I paid $5 for a trial, and then just had to confirm some things, answer a few questions, and send a couple pictures to the doctor. People don't understand that you have to discuss all this stuff before they just mail you a prescription. Sure it costs $5 upfront but the value of the items without the prescription is easily $30 at least. The doctor responded promptly and we talked back and forth. When everything was confirmed my stuff was shipped. This included shampoo, biotin gummies, minoxidil, and a month of Finasteride.
I also emailed customer support with some general questions. It took a day or two but they were super nice and helpful.
After you do the trial pack, you can go online and alter your order. Don't need the shampoo? Fine, they take that out and you don't pay for it. That goes for any of the secondary products.
All I'm saying is I get a month of a prescription I need, mailed to me, for about $33 with tax. That is 1/3 of what it normally costs me. If you can find the stuff cheaper elsewhere that's all fine, but don't complain about a company trying to save people money and hassle. I don't have the time or money to go to regular doctor visits for something that I know I need.
Pros:Quality, accessibility, fast and easy consultation
Cons:none so far
Honestly I would stay far away from these guys. Terrible experience overall. Do not reccomend.
Pros:Nothing. Customer service is absolute garbage
Cons:Can’t answer general questions correctly and NEVER responded in a timely manner. ‘Doctor’ was inconsiderate and dismissive.
I know a number of doctors who specialize in hair loss (and hair loss research) with regard to multiple causes, including androgenetic alopecia and autoimmune diseases. None of them regard any shampoo or biotin as effective in treating male pattern hair loss...unless you want to keep your nails healthy as can be - biotin will help do that.
If you're man who's suffering from male pattern hair loss, it's probably best to save your money and stick with Minoxidil (most commonly known as Rogaine) and Finasteride (most commonly known as Propecia). I understand what Hims is doing from a business standpoint, but the combinations of products that they sell for hair loss are oddly arbitrary. Minoxidil and/or Finasteride are the standard treatment for male pattern baldness.
I have not used the Hims service, so I can't speak to the process by which they evaluate patients/customers. But while the rate of side effects from Finasteride is very low and the drug is commonly regarded as quite safe, I do hope ample information is given to each person beyond a link to a list of side effects. Some doctors will hand out Finasteride like candy; others will recommend a PSA test as a baseline, and even a semen analysis to be thorough (though I don't think this is even near being a common recommendation). In any case, seeing a dermatologist in person to rule out any other forms of hair loss can be a good practice, too.
Pros:Helps normalize/destigmatize men's hair loss products
Cons:Selling you (some) things you likely don't need.
I wanted to try out their services, I filled out everything correctly, uploaded photos of myself and my photo ID, paid for the service up front... Then the doctor messaged me and refused to service me in my time of need. I explained to him that I would like a reason why you are refusing to help me. He told me it was because of one of my answers in the forms, which I then explained he misunderstood. He didn't care, and told me to go see a doctor near me. (Mind you, I explained to him I moved to a new area and am not comfortable with going to a new doctor about this embarrassing problem. They didn't care.)
But everything happens for a reason... I found another competitor of theirs, Roman, and they were able to help me and shipped the discreet package immediately and I received it 3 days later. I also didn't have to pay up front with them, and the first month is free up to $50!!! MUCH better deal and service than ForHims. HIGHLY recommend Roman Pharmacy at GetRoman.com
Pros:They refunded my money, and i was able to get the same product, at a cheaper cost, from another company called Roman.
Cons:Doctors gave me hard time and wouldn't work with me as a patient. The doctor misunderstood one of my answers, and REFUSED to help me!
Horrible customer service horrible scheme go fuck yourselves
Pros:none
Cons:All
DO NOT DO BUSINESS WITH THIS COMPANY. The website is designed such that they will be signing you up for a subscription without your knowledge. When I tried to cancel the subscription they told me they needed an order number. The problem was I never recevied a ocnifrmaiton e-mail. Furthermoe the order they send out to you contians no paperwork. No invoice. No order. No order number. It's a scam! I have given them my name address dob and even offered my ssn but they said without an order number they will not cancel. Huh? They can't look up my order with my name and address? So unless I come up with an order apparently my subscription will run forever! Beware! I have already contacted my AG and the US Atty.. They use unfair business practices and are committing mail fraud. p.s. you can buy what's in their kit package for far less at the pharmacy.
Pros:Noting
Cons:Unfair business pratices. False Advertising.
Switched to Roman.
Pros:Great to order product online.
Cons:Ridiculous process. Re-order is more difficult than original order. They keep charging me, even though they havent shipped anything.
Rip off. The process to order is not easy but the real problem was being charged monthly hidden fees after my order was complete for several months. This isn't explained in checkout. They don't email you or provide terms of service on their website. Their is no receipt emailed to you and no way to review your order on their website. Customer service was unhelpful
Pros:Don't have to visit a Dr in person
Cons:. Stay away! Read below
I cannot really explain properly how frustrating my experience has been with this company. I placed an order on September 16th for the anti-aging kit, which I believe is really just Tretinoin, a product commonly used for acne but found to have anti-aging and collagen building properties.
After about a day I received an email stating that one of my photos didn't meet the standards to issue a prescription and that I need to go ahead and retake one for the right side of my face.
Fine, this is no big deal, as they've, to issue prescriptions over the internet, have guidelines and regulations to meet and, despite my request for, once again, a product that is primarily used for greasy teens with hyperactive glandular issues, I'm fine with this.
I take another photo a couple days later, upload it to the system, and go about my day. As the product is supposed to start coming in on a monthly basis, I forget about it and wait for my shipments to start coming in.
About a month and a half later I notice I've received no product (it isn't my highest priority in the world and I'm frankly busy, in reference to the noticing it a month and a half later) and log back into the site to check on things. I'm getting the same message about my upload not meeting the doctors standards and that I need to go ahead and re-upload another one.
The system had essentially sat on my re-upload, I believe, and my order/case had grown stagnant. I contact customer care, they re-activate my order, and I get a note from the system stating that I need to upload another photo because it didn't meet the doctor's requirements. I sigh, because frankly this feels like it's all a formality (dude, it's a cell-phone photo of the side of my face, and unless half of it is being eaten away by some giant lesion, let's be serious here, you're really just doing this to meet state/fed guidelines because I am, once again, ordering acne medication that is nevertheless prescription-only) and because, at this point, this will be my third-upload.
I'm on the train when I get the message, and so I go ahead, take a quick photo of the right side of my face, upload it yet again, and go about my day.
I get another email later on and they've rejected my photo *AGAIN.* They send me a message stating that the right side of my face is too shadowed from the hat I was wearing and that I'll need to take it off and send them a photo for proper viewing.
At this point, this is ridiculous. First of all, the photo was not too shadowed. It was taken on an iphone, and the iphone's camera software, developed by a company with a market cap that recently hit a trillion dollars, ensures that a person's face is the absolute top priority in any image and always focuses the exposure specifically around that.
Secondly, the other two photos I submitted were taken on my imac, which has a front-facing camera with about 7 megapixels and provides images that look like they were taken in 1987; making me look grainy as crap to begin with.
At this point, I'm now super pissed because it's been nearly three months since I placed my order and the Dr in charge of my case keeps rejecting my images.
I write back 'this will be my fourth f*cking submission. maybe the fifth I should go to a studio over' and get a message from Dr. Dine not long afterwards that 'profanity will not be tolerated. I will not be receiving my medication at this time.'
I always get amazed when people do this thing where, despite living in a world where profanity, sex, and violence is not only encountered on a monthly, weekly, daily frequency in any and every consumable form of media available suddenly pull out this sacro-sanct card where they've been terminally offended by something they loudly exclaim when they've stubbed their toe.
Anyway, after three months I've nothing to show for all of this, save a credit card statement with a charge from Hims on it, and an interaction with dr that fits into the self-important dr cliche like a glove and is.
Pros:
Has a fully functional website and spends a lot on advertising
Cons:Won't actually fill your order
hidden monthly fees for a "subscription" for the right to use the service where they still charge you when you actually use the service.
Pros:can't think of any
Cons:Super shady business practices, just use roman instead
Nice that it's focused on issues that men don't typically talk about
Pros:Zero friction to talk with doctors. Great branding.
Cons:Can't wait for more products to launch