Hello Product Hunters! I’m glad to be back in touch with you. A lot has happened since we launched our Service Desk for Trello three years ago, and I wanted to share an update with the Product Hunt community. The Service Desk Power-Up was born as we noticed that there was a need for handling client communication and tickets easily for over 2 million teams using Trello. We built a client portal, forms, email integrations, automations and more to ease the process for teams on Trello. Over the last three years, we have gained customers of all team sizes from all over the world, using our product as an IT help desk, bug tracker or HR ticketing system. 🌍Among them, there are solo entrepreneurs that are collecting leads for their consultancy businesses, and agencies handling multiple projects or global enterprises managing their ticketing systems. With the Service Desk Power-Up by Hipporello, what you can do include: - Collect customer requests from forms - Receive emails to Trello as cards - Reply to customers directly from cards - Send automated messages to clients - Set access policies for forms and emails - Assign requests to agents automatically to ensure nothing is missed - Forms and emails that update/populate custom fields To celebrate the relaunch of our Service Desk product, I’d like to offer 20% off that gives you a discounted price for 12 months. Simply use the code “PHD20” when subscribing. 🎉 Lastly, we would love your feedback on the product. Let’s work together to make it even better! Feel free to leave your comments below or reach out to us at growth@hipporello.com.