HubSpot
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Grow better with HubSpot
Dharmesh Shah

HubSpot Growth Stack — Tools that grow with your business.

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Matti Heubner
Sounds awesome! Although I can´t really find any information on how the price goes up depending on the growth of the company. Would you be up to share more about that? :)
Matthew Howells-Barby
@mattiheubner Hey Matti, you can check out more information on our pricing page (http://www.hubspot.com/pricing/m...).
Anthony Zazo
@matthewbarby @mattiheubner So is the 'free' part the crm? Do you have access to any of the marketing tools?
Stephen Purcell
@azazo Hey - we have free marketing tools as part of the stack too - get started with these here: http://www.hubspot.com/pricing/m... The free version has no usage limits - additional features are unlocked in the paid tiers.
Kelly Kuhn-Wallace
@snappiet Can you clarify or send someone over who can? I can't figure this program out from the website. Just want to know what features a founder could use for free, for how long, and what limitations those features have (because free).
Katherine Boyarsky
@kkdub @snappiet Hi Kelly, here's what you are able to do for free: 1. Use our CRM to manage up to 1 million contacts (Learn more here: http://www.hubspot.com/products/crm) 2. Use our free marketing tools to track contact forms on your website, create pop-up forms (unlimited), track visitor page activity and conversions (for up to 7 days), and connect to your CMS, email, and form tools (Learn more here: http://www.hubspot.com/products/...) 3. Use our free sales tools to track email opens (200/user/month), create email templates for your team (5 templates/user), track document opens (5/user), and 15 minutes of in-app calling per month (Learn more here: http://www.hubspot.com/products/...) These three tools are all integrated via the growth stack and work seamlessly together. Let me know if you have any questions about using them as an integrated suite!
Dharmesh Shah
When I speak with our customers, one thing I hear a lot is how they struggle to grow when they’re using a dozen disconnected tools across different teams. What they really need is a stack. You’re probably familiar with stacks - marketing stacks, sales stacks, development stacks, etc. They usually contain point solutions that don’t share data with the other tools in your stack. You then have to fit them together, usually imperfectly. That can slow you down, especially as you’re trying to grow. So we thought, why not create one powerful set of tools that connects every stage of the customer experience--from the first point of contact, through the sales and marketing process, and over the lifetime of the customer? We’ve put everything a growing company needs into a single, deeply integrated system. What excites me is that the Growth Stack is 100% free to start and grows with your company. My team and I would love for you to try it out. Feel free to ask us any questions and provide any feedback in the comments below!
tschellenbach
@dharmesh I'm a big fan of the free CRM system. We use it extensively at getstream.io. It's really solid if you're doing in-bound sales. Almost all startups that I know use Hubspot CRM for their in-bound sales. What audience are you primarily aiming at with the marketing tools?
Nicholas L. Holland
@tschellenbach We've got marketers in companies ranging from small to large. We didn't create this to only serve a certain segment - our free platform is more focused on serving a purpose: Conversion Rate Optimization. Its a beautiful, simple, yet powerful tool for lead capture on your site. It automatically discovers forms on your site and grabs those leads, while also giving you the ability to make intelligent pop ups to capture even more Leads. Once we have the leads, we enhance with all sorts of data & also show you all of their behavior on the site. It is amazing how much you can learn about leads this way. And once you activate the CRM, the leads flow seamlessly... #DropMic All this for free... The growth game just got interesting :)
Sanshiro
yeah, $200 for the regular marketing platform O.o dude... i can make a lot of clients with that money on ads every month and i only need $10 usd to pay @agilecrm, why chose you? and yeah, you don't invent the digital marketing so... i'm not a "believer"
Sanshiro
wtf? XD i go to your "free" platform and the only free there is the crm hahaha, the only stuff on the marketing side is the "competitors" and we can do that on Facebook, analytics, and stuff yeah, i think you just wanna get some emails from product hunt, you don't change anything on your platform, you just make a landing page
Stephen Purcell
@sanshiro Hey - you can find the Marketing Free at http://www.hubspot.com/products/... - there's much more to it than competitors.
Sanshiro
@snappiet emmmm no, you only give forms and that's it, i can do that with google forms :S guys, you need a better marketing strategy
Katherine Boyarsky
@sanshiro @snappiet Hi there, with HubSpot Marketing Free, you are able to create pop-up forms, track visitor activity and conversion activity on your website, and track activity from the existing forms on your website using our Collected Forms tool. These are the tools that can be used in conjunction with the free CRM and sales products to help you leverage your website for conversion and close deals. The difference between our analytics and Google Analytics is that Google Analytics is an anonymous, more macro view of the data whereas our software shows a micro view and tracks those who have filled out your forms, presenting you with per-contact page views and conversions. You are also able to see which marketing activities are working through a sources report on the dashboard which shows which sources are converting into leads. Our users see increased sitewide conversion rates using HubSpot Marketing Free within the first week of implementation. Let me know if you have any more questions about the marketing platform!
Nicholas L. Holland
@sanshiro Here's how to look at it: When you activate Marketing Free, it automatically starts tracking all visitor behavior & marries that behavior when a visitor fills out a form. Not our form - ANY existing form. We consolidate all your leads from your own forms & then add all of their historical behavior. Moreover, we also enrich that lead with all sorts of data from multiple sources. Now you have all your leads consolidated, enriched, and you can see their behavior :) And that's before you ever turn on any of our own lead capture popups (which we call Lead Flows). Once you turn on Lead Flows, you can setup things like Top Banners ie HelloBars, Slide-in Boxes, and Overlays - all triggered intelligently by things like time, scroll, exit, etc. This goes way beyond a Google Form & helps you capture more leads. Once the data rich leads are flowing, you can easily activate the free CRM and start working them in a sale process. Every sales 'lead' now has all of its historical data attached - you know where they came from, what they were interested in, and things like how many times they've returned. We are easy to setup, consolidate your leads, enrich your leads, track all behavior, and then give you a sweet CRM to turn those leads into sales. All for free. You can't do the above even if you tried to cobble together Google Analytics, Google Forms, Agile CRM, and a few other tools... much less do it easily. Get excited!
Allan Caeg
Been using this stack for almost a year and been very happy. I began when the email tracking tool for Gmail was called Sidekick. Then they launched Leadin. This stack is a great addition to your Wordpress hub.
Dharmesh Shah
@allancaeg Thanks for starting with us so early. Glad you're a happy user.
Ben Bartling
Awesome work Dharmesh! The struggle with disconnected tools is real. We are constantly looking for new ways to bring our processes closer together. Connecting all of the dots throughout a customers journey is not easy. Would you say Growth Stack is a good fit for a B2B SaaS company targeted at SMBs with lower LTV and a low touch sales process? We've found it difficult to find tools like this that aren't enterprise focused. Any thoughts?
Allan Caeg
Can I have multiple websites under 1 account? I'd like to use Hubspot Marketing Free on a new website, is it ideal to just create another account?
Michael Ramirez
4 words. Don't pay for it. If something doesn't work like you expect or even if it is out-right broken, they will keep your money and essentially say 'too bad' and show you the door when you ask for a refund. Within a few minutes after paying $50 for a Hubspot Sales Pro account we found a broken feature (bug) in the Hubspot Gmail synchronization which renders an essential feature (sequences) unusable for us. I raised the issue immediately with Hubspot support but didn't get an answer until 3 days later and their solution does not fix the problem. I told them the product would not meet our needs because of this bug and they essentially said they do not offer refunds and that my payment is not based on usage but based on having access to the [broken] features. So.. for that reason.. I'm going to make it a point to tell anyone that's looking for a good company for CRM and Sales/Marketing to look elsewhere. I used to be an advocate for Hubspot. No more. They've clearly gotten big enough to make it a policy to not care. We even have another Hubspot Pro Sales account which we are paying for, and which does work for that particular setup; however I will be looking at canceling that account too because of how they have treated me in this situation. Hope this helps some of you avoid this headache and decide to look elsewhere.
Julián Maya
@shoeboxdnb I am in the same situation, 5 agents unused, a crappy CRM and forced to pay for 12 month contract, for a bad product. Is a SCAM
Dr David Darmanin
Great list Dharmesh! I'm looking forward to taking GrowthBot for a spin after your session yesterday at Inbound16.
Mikita Mikado
Yeaahh! Awesome to see a great bundle of well integrated products to ship together at a reasonable price. Go @hubspot!
Jonathan KAM  ☁️

I use Hubspot as part of my day to day routine.

It's an awesome tool for sales and marketers (specially for startups).

The problem is that when your team grows it becomes quickly very expensive and non competitive compared to using zappier and different other tools.

Pros:

Amazing tool and very complete when paying

Cons:

It becomes very expensive while adding modules and licences

Chang Huang
Great stuff! I really like the CRM. Got a few questions: 1. Do the free CRM and Sales tools drive a significant portion of conversions for your Marketing tool? Why are they free? Are they really 'free'? Or this cost has been included in the high cost Marketing tool and they are just a hook to lure prospects into it eventually. What is your marketing strategy here? It'd be great if you can share some insight on that (as much as permitted) but please be transparent. 2. How would a small company with 40k contacts in their list is able to pay $3000+/month? Can you help me to understand and justify that cost please? 3. What are the drawbacks of just using the free CRM and Sales Pro ($50/month is much more digestible) tools without the Marketing tool? Thanks!
Julián Maya

I applied for the program through Start-Up Chile accelerator for my startup.

It is a bad product, it lacks of quality, features and it is expensive.

You are attached to 12 month contract per agent, if you need 5 agents one month and 2 the next, you have to keep paying for the 5 agents the whole year.

You can not cancel hubspot account, now we are attached to a 12month contract per agent without any advert.

Keep away from hubspot for startups, this is more a SCAM than a support program.

Pros:

Basic CRM

Cons:

You can do more with your money

Helen Helen

Easy to use, useful instruments for marketing, lead generation, marketing automation.

Pros:

Easy to use

Cons:

price

Linda Mun
great to know thie good news from HubSpot. I'm a big fan of free CRM HubSpot and interested in HubSpot solutions from tools to strategies. I'm look forward to hearing something new from HubSpot to help small businesses' marketing strategy.
Guaranteed Loans

Useful but not as actionable as you may like. However, worth the time.

Pros:

Useful Good info Accurate data

Cons:

Not as actionable as I wanted

Katherine Beebe
I <3 HubSpot
Rui Martins
This is a killer stack!
Chad Wagner
Absolutely recommend!