It helps to anaylze and gives predictive insights about whole customer journey. Understanding customer behaviour provides less churn rate for businesses and personalized services for customers. By using B2Metric Decision Intelligence businesses don't waste enegy and fund on trying to keep their customers by many different ways because B2Metric Decision Intelligence leads the path they should walk on. customer's side, they achieve the exact service they need so they don't spend much time to find the service provided their necessaries.
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