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The New Uber Rider App — Where to? See upfront fares & estimated arrival times
Uber is a ridesharing app for fast, reliable rides in minutes – day or night. There’s no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it’s easy to pay with credit card or cash (in selected cities only)
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Gabriel Song
Maybe not so simple, but what technology stack went into this?
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Super fast startup
Beautiful new product selector
Destination first
Shortcuts to your most likely destination
Upfront pricing
Stunningly beautiful requesting and ride experience
The all new Uber Feed with beautiful 3rd party cards
Lots more to come!
@chrissaad Great to know. One of my major pain points is the access points for saved addresses. I have saved my apartment address, but my apartment has 6 different access points. I would like to have the flexibility to drag and drop the pin during the home/work address setup so that I can instruct the drivers to the right access point. This avoids multiple phone calls before every pick up and instructing the driver to come to the right exit.
@chrissaad Are pickup locations always just decided? How does that work? Am I gonna have to walk three blocks if I'm on floor 50 of a building?
@vij2288 @chrissaad talk about an edge case! For now, maybe save some text snippets that you can send quickly/automatically once a driver accepts your ride request?
Seems fine but it doesn't really address the actual problems with the service. For example, the routing totally sucks. I get being San Francisco focused, but San Francisco is an easy place to navigate because roads are usually at right angles and the vast majority of intersections involve just two streets. In Boston it often routes drivers the long way around (which can take forever through lights and weird one way streets) when just going to a different corner at the same intersection would shave ten minutes or so off coming. What about making it easier to message drivers *without* giving our phone number away? Often you want to tell him to take a particular road or avoid a certain block, and the current process is really cumbersome. What about certifying drivers? Now they're mostly out-of-towners who blindly follow the GPS, which often sucks. In SF you want someone who knows to take Franklin north instead of Van Ness and in Boston you need need need somebody who knows that you avoid exit 18 off the Pike into Cambridge during the morning and the GPS is always wrong. I'm glad whatever your "product selector" is has been made "beautiful" but the base functionality of driving around a city still needs a lot of work. I use uber a lot (taxis here are a joke) but it seems like hard-to-solve problems are totally ignored in favor of UI tweaks.
Top Hunter
Super excited about the new direction and design of the Uber rider app. Lots of hard work from a lot of folks went into this. Creates a new foundation for an already incredibly useful platform.
Love it!
Smart move to integrate 3rd-party cards (excited about the 4SQ integration!)
Good stuff!
My main issue is that occasionally when taking Uber Pool, I'm required to walk 5-7 minutes out of the way. to get picked up This hasn't been a positive experience and I think pool is ideally a product that picks you up right where you are. Despite a few poor experiences, this has become a daily utility for me.
Looks like a decent update!!
Includes shortcuts to places among other things too... nice job
What else is new and awesome?
Coverage in Business Insider here
Last week, I had an issue with the Uber's old app. When signing up it does not ask any email or password. No option to contact customer care via app. So I contacted via their website and they closed the issue says the email does not match registered email.
Then I thought I should add email in the App first, Damn! it asks for a password. I did not set any password yet. Next step was to reset password. Then the app wants to send a rest email to phone-only-user-bla-bla@fake.ube.... So can't reset via this unknown email. Finally i need many support emails back and forth to sort this out!
Hope the new App will solve these issues. CC @chrissaad @chrismessina
@rrhoover @laurengoode Double the goodness. Reading about the new Uber app on the super fast The Verge.