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Juphy 2.0 β Deliver brilliant customer service on social media! π₯³
Juphy is a collaborative customer support tool for social media.
π Makes it easy for teams to manage all conversations and support requests on social media in a single, shared inbox.
π Ideal for small to medium-sized businesses and support teams.
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Replies
The ability to give a quick response not only to the person commenting, but also to the audience reading a comment, is very important to a business. Doing it for multiple social channels can be overwhelming and give a scatter-head feeling. Using this tool helps keep things linear.
Juphy is the best help desk service to help you with your overloaded IT issues. The team behind Juphy takes care of any questions or concerns and continually improves the product to better serve customers.
We Love Juphy - All our inboxes our instantly in play and the power is a gamechanger. Our social media team is 10 times more productive. Thank You Juphy for the Canned response feature!!
@larry_washington Hi Larry! It's great to hear that Juphy is making your team more productive! Thank you for supporting us!π»
@serkan_agalar Thank you so much, Serkan! It's amazing to hear this from you!! ππ
I am blessed to have Juphy. I started using it when it first launched. No need to look for any other alternative. Great product, great team. Absolutely amazing!! <3
@shade_excel Thank you so much! We're aiming to deliver the best customer experience as possible!
I'm in the process of managing 4 different brands (some of which require additional team members to manage social media profiles) and Juphy is a great product to handle it all. After configuring each of your social media accounts β you can see incoming responses from customers or users and reply to them all from one unified workspace. π
Juphy has a great team and constant development. Excellent platform to handle all social media communication plus email requests from one place. Also a nice communty behind it.
Really nice features for managing comments & "support" requests on different channels. We try to have very clear instructions on how to reach customer service. In spite of that effort, oftentimes customers will post "support" requests to many different channels which are -not- our preferred support channel. Juphy is great for centralizing and prioritizing those support requests. If you find support-related comments/messages are coming in through a variety of channels, Juphy might save you some time and headache.
@anthony_veltri Thank you for taking your time and writing this! It's very helpful for people to understand real value of Juphy! You're awesome, Anthony! π€©
Congrats on the launch! Juphy seem to be the perfect solution for Customer support on social media. Would love to try the iOS Beta.
@nazankurticlp Hello Nazan. Send us an email about this and I'll let you know once it's ready! π
@nazankurticlp You can reach out to us at support@juphy.com and we will send you a link for the IOS Betaπ¦
This is amazing update, thanks for the quick and planned work. I'm ready to work with this team!
Congrats on the 2.0 launch. The effort you guys are putting in to constantly improve the product is awesome. Glad it's part of my agencies tech stack!
@chris_snelling Hey Chris. Thank you for your kind words! Improvement is our obsession! π
@chris_snelling Great Chris! We're super happy to hear that Juphy is amongst your tech stack!
It's very nice and smooth! Juphy 2.0 is a brilliant way to cut the game of ping-pong on social media customer services! Cheers mates π»
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