This has been a long time in the making. Super proud of you lot! Looking forward to using this both as a consumer and business one day.

Hi folks - super excited to launch our new Customer Journeys product in Kayako. Your customers are multi-dimensional individuals and come with their own unique journey. To deliver a great customer support experience that's effortless, personal and tailored, you need the full customer context. Unlike legacy support and helpdesk tools, we've built Kayako to put the customer at the heart of the platform and your customer support interactions. Customers don't see themselves as a sequence of support tickets, so why should businesses? With Customer Journeys, Kayako collects all of your customer’s activity and provides your team with a complete, realtime timeline of everything your customer has said and done, when they need it the most: when helping your customers. We've worked hard to make it really easy to bring customer activity into Kayako from your other apps and services into the Customer Journey. Page views, upgrades, downgrades, purchases, errors and other key moments. Would love your feedback! PS: Product Hunt special if you sign up for a trial using the link above. 2 free agents, for life, for the first 25 :-)