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Video Live Chat for Websites — Provide real-time video chat support with screen sharing
The Live Chat that will let you Video Call your website guests frictionless.
👉Provide Real-time Video Chat Support: Increase revenues by creating personal relationships with guests via face-to-face conversations.
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Replies
Just S
Customerly was already one of the best customer service tools on the planet with useful features, constant enhancements, and one of the best and friendliest development teams. This new feature is simply awesome! 🔥🔥🔥
From the beginning, Luca and his team have shown that they focus on their customers' needs and almost weekly we hear about some enhancement or feature that originated as a Customerly client request/suggestion.
When your entire product has been developed in union with those who are using it, that product is going to be successful.
Congratulations to the Customerly team on yet another groundbreaking feature! Thank you for creating a culture where I feel more like a family member than a customer. 🙏
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@just_s Justin, your words are simply amazing.
I'm glad to hear this and that our work is helping others like this.
At the end of the day, is what makes us sleep like a happy baby.
We are about to release something cool in the next month :)
This is an amazing product, team :)
As a client could I ask for a video-chat, is there a video chat button that I could click or appointment to make to call on video?
I am interest to know if you have case studies. This looks promising. Can I also add audio only and not video? Upvoted!
@anitakirkovska We do actually. A local shop for example was interested in showing their actual in-store products to their clients on the website. They had so much results that they are preparing more and more people to support website visitors with Video Calls.
I couldn’t sleep tonight. 😎
I was so excited to launch today on product hunt this product.
During the COVID-19 crisis, one of our Customers asked for a video live chat to offer to their website visitors a quick look at their physical in-store products.
We decided to deliver a frictionless video live chat product to let business video call instantly their customers where they are: on their website.
Today we are launching Customerly Real-time. 🚀
A brand new technology that works across all web and mobile platforms that will let websites owners bring personal relationships to a new level.
Thanks to all the Customerly crew to create these amazing products:
@giannign1 🙏
@daniele_ratti 🙏
@matteo_martinelli1 🙏
@mbeatrice 🙏
@pmusolino 🙏
Thanks to all our 14.000 Businesses that support us every day 🙏
Thanks to the Product Hunt community 🙏
Only for today, the Customerly Pro plan is at $49 per 3 months with
✅ Customerly Visual Funnel Builder
✅ Customerly Help Center
✅ Customerly Campaigns
You will find the offer once you've tried the Video Live Chat feature 3 times :)
@luca_micheli Nice idea guys, but as for me there is not enough explanations with examples. How can I use it? Customer comes to my site and then what? I am calling him immediately? Or User can call me and I will share the screen to provide him a tutorial or description? I think some screenshots about it can help to clarify the situation, but once again! Congratulations and upvote, you trully deserved it!
@ilya_koshelev1 Hi Ilya, basically when someone contacts you through the live chat, you will have on your dashboard a red button to click. That's it.
From there, you have a meeting session with him/her and you can share the screen and so on.
Thank you for your upvote!
If you're looking for a product with a support team that continues to listen to their clients and keeps developing and adding more and more features, this is it. Who knew how fully featured this little gem would become. Really glad to be part of the journey. Keep up the good work.
@giancarlo_sciuto1 Thank you Giancarlo :D We are glad you like it. There are other surprises that are awaiting for all of you 🚀
Great product! Having a look at an in-store product is a game changer for e-commerce. @luca_micheli why don't you focus exclusively on this? I might be wrong but this is the most important use case for a video chat.
Bugs and guiding users through the funnel are easily solved via chat and screen-sharing and don't require f2f meeting.
Great addition . Will try out internally and see how it customers are responding @luca_michelli
This makes easier than ever to interact with website visitors :) Great product 👍
@elena_angelucci I know right? looking forward to see our customers using it on daily bases :)
We use Customerly live chat since months and we find it the best customer service tool I've ever tried before. This Video chat adds a top notch skill to it.
Nice work guys! Finally the right way to assist the customer without wasting time and focus only on people's needs! Congratulations!