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Interactive Tutorials, by LOU — code-free onboarding and training tutorials
LOU streamlines user onboarding and training through code-free interactive tutorials that guide users through their work reducing training time, boosting adoption, and simplifying customer success.
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@zach_bedrosian Thanks Zach! Let me know if you have any questions along the way.
Thanks for the hunt, @nickabouzeid!
Kyle here, co-founder & CTO of LOU.
At LOU we’re on a mission to make every user a power user by providing access to personalized interactive training experiences across the web.
We first launched LOU on Product Hunt over 1 year ago as pre-built interactive tutorials for HubSpot. Today I’m excited to announce the launch of our fully self-service platform for creating tutorials that guide and support users as they interact with your website.
Onboarding and customer support is vital to every SaaS company, but it’s extremely difficult to get right. Creating interactive onboarding experiences takes valuable dev time and platforms undergo updates on a weekly basis rendering most existing support content outdated and useless. But not with LOU.
LOU enables anyone on your team to create and update interactive tutorials in less than a minute with no code required. As your platform evolves over time, LOU will automatically update your existing tutorials to slight changes like relocating a button or changing the text on a page. If LOU is unable to update to a change, it will notify you that your tutorial is broken and direct you to the step that needs updating.
Anyone can try LOU for free. We invite you to build as many tutorials as you'd like, and you can even deploy 1 to your live website to really see LOU in action.
Special for Product Hunt, if you’d like a free 2 week upgrade to our “grow” tier with unlimited tutorials, shoot me a message and I’ll be happy to make it happen.
I’m excited to see what you build with LOU!
Very nice implementation, I just watched your tutorial video and I like how easy it is to build a workflow and also how good they look for the user by highlighting page elements. I think this is a winner.
Small suggestion, maybe use a mic next time you do a video, sound was echoey.
Otherwise, congrats and good luck!
@pierreroberge Thanks Pierre, we really appreciate your kind words and feedback! I agree with the comment on audio, it's a little rough. We'll be sure to make it higher quality in the next one!
I'm using this product from around 1 month. The best thing in this product is the tutorials you will make for your web page will be quiet interactive for the new users. Also, if you stuck anywhere while using this product the support team always be available for your help. @kylelaws0n helps me a lot.
@rameez_ali Thanks Rameez! It's been great working with you and helping you get things all set up.
So far so good! Easy to implement and update without needing to take a developers' time.
So pumped about this product! Love how simple but powerful it is — can’t wait to see you guys grow!
This product is truly TERRIFIC. As someone who has spent a lot of time working in software customer service and customer marketing I see how a product like this can be an absolute game-changer when it comes to customer service. I can't wait to see Lou all over websites soon enough ;)
We've been using this product for a few months and absolutely love it (and so do our users!). Also best customer support we've gotten on a tool, hands down. Seamless design and integration and great team
@ryan_laverty Thanks Ryan! I appreciate the kind words and we've really enjoyed working with you at Arist.
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