Lucy Phone
p/lucy-phone
Never wait on hold again
Ryan Guinee
Lucy Phone — Never wait on hold again
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Ryan Hoover
Clever way to avoid waiting on hold (or just use Path Talk to text message businesses, in some cases). Side note: the name, Lucy Phone, could be offensive to some, especially with so much focus on gender equality at this time.
Jack Smith
@rrhoover how do you feel it would be related to gender equality? I didn't really get that feeling from the site. there are much more explicit examples imho, e.g. x.ai having you email amy@x.ai on every email
Ryan Hoover
@_jacksmith I've become increasingly self aware and sensitive to this topic as of late, in part because of the climate and reality that I have to be very careful with what I say. It's easy to accidentally offend someone. I'm personally not offended but I can see how others (and probably very few), might perceive it negatively.
Ria Blagburn
@_jacksmith @rrhoover From a woman's point of view: I didn't view the name as sexist myself, but perhaps some people could reach that conclusion when seeing it paired with the background image of the woman on the switchboard. I think without that image, the majority of people wouldn't make as strong a connection with the idea that handling calls is a woman's job.
Jonathon Triest
Also check out Fast Customer. They've been doing this (well) for a long time now... http://www.fastcustomer.com/
Jack Smith
@jtriest the difference with this is that it seems to work for any phone number, whereas fastcustomer seems to be limited to 3000 businesses?
Ryan Holmes
I love Fast Customer. Be wary that Fast Customer ran out of time trying to find a business model. Here's to you succeeding where they failed.
Anoop Kansupada
@rhoover I've been using http://gethuman.com/ for as long as i can remember. The interface isn't perfect, but it's always done a good job.
Jack Smith
if this works like the description describes - on any phone number - then this is utterly fantastic.