Magic
p/magic
24/7 team via text, email & slack to assist your business
David
Magic for Business — 24/7 team via text, email & Slack to assist your business
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A 24/7 team of assistants available via text, email and Slack to assist your business with executive assistant, sales, customer support tasks, and much more.

When Magic started in 2015, it was a phone number that you can text to get anything done and grew into the on-demand personal assistant that it is today.

Naturally many of our users are business owners and founders and we noticed a few of them started offloading business requests. After running a few pilots and working through a beta of users, we are now more formally launching Magic for Business.

We are assisting small businesses, mid-sized startups and enterprises with sales, marketing, live chat, recruiting, customer Support, research, and much more.

If you and your team need assistance in any of these areas, you should try it out.

Sign up for Magic for Business free call with an account manager: (https://getmagic.com/forbusiness)

PRICE:

Magic for Business is $40 per user/month plus the rate for the time our assistants spend working on your requests. Our rate is 59 cents a minute (or $35/hr) for the majority of tasks. For time spent on expertise work (e.g. phone sales) it is $1.08 a minute (or $65/hr). We have software that automatically tracks the time they spend by the minute.

Replies
Ben Lang
Top Product
Very cool, congrats on the launch! What's been the most popular use case so far for businesses?
Hector Rosales
@benln Thank you! Some of the most popular use cases have revolved around sales assistance where we help sales teams do lead generation and lead follow up. Customer support and live chat support are popular due to our 24/7 availability and per-minute billing where companies only pay for the time the Magician team spends working on the requests. Small businesses are leveraging us to set up and manage the various software programs they are using to run their businesses (Shopify, HubSpot, Xero, etc.). Do any of these examples resonate with Spoke's needs?
Angie
Hi, I had call with a company offering similar services as yours, but they couldn't offer their service (like online chat, and basic incoming support questions) because my startup is based in Europe and they are not ready for GDPR yet. The company I spoke with is based in the US. Are you ready for GDPR? Thanks a lot and congrats on your launch!
Hector Rosales
@angeliquesocial Hi Angie - thank you for the kind words! Unfortunately, we are not GDRP compliant at the moment. We are however assisting companies worldwide and specifically in Europe our clients are mostly based in London and UK area.
Angie
@rosaleshv thanks for your quick response :)
Hector Rosales
@angeliquesocial Of course :)
David Gonzales

Money can't buy time, but you can hire Magic to free up your time. Spend less time on everyday nuiances like planning trips, talking to customer service, etc. and have more time with your loved ones.

Pros:

Remove the hassle of everyday life

Cons:

May need some preference management at the start, but after that, it's smooth sailing

dawn quiett

Was billed for a ridiculous amount of hours for 2 simple tasks-neither which were completed. Spent another 12 hours trying to get my money back. This "service" cost me $120 over what they charged me in time and fees. I wish I had never heard of this company.

Pros:

None

Cons:

Inefficient, ineffective, overpriced