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MailTag
p/mailtag
A email tool that helps you make more sales, in less time
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Priya Ranjan Dubey
MailTag.io — Supercharge your sales process.
Featured
79
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Supercharge your sales process with MailTag's Gmail & GSuite browser extension tool.

Replies
Steven Hambleton
Signed up!
Steven Hambleton
@aedson98 Thank you :) PS. Any plans for email scheduling? I'd be happy to shift to a Pro account for this.
Bill Mitchell
It was easy to install, the watermark can be removed on the free version and there is no limit to the number of emails you can track. So far it's a great product with no significant downside.
deet detra
No longer has free option (just dropped it - no warning per se) - only for 14 days + no middle-tear pricing option MailTag.io 👎
Nejc Skoberne
Does it work with Inbox as well?
Alex Edson
Hi @nskoberne, Google Inbox compatibility is coming soon. At the current moment, MailTag is available for Gmail on the Chrome browser and FireFox browser.
Dom Goldsworthy

took a full year subscription and will not reply to support requests

Pros:

It works sometimes

Cons:

Zero support.

Ben Cohen
Maker
Hey @domgoldsworthy! We acquired MailTag 2 weeks ago and we are reaching out to all users to make sure they've been given a voice regarding any issues they've had. Please let me know if I can be of assistance to you. We are replying to customer inquiries around the clock. Please email me at ben @ mailtag . io Ben
Stéphane Juban
Nice product @aedson98 Quick question though, how do you compare yourself with Mailtrack for example who also offer free unlimited tracking and free watermark removable such as you?
Alex Edson
Thank you very much, @stephanejuban! And great question, I'm glad you asked. Unlike Mailtrack, MailTag is the only email tracking tool in the Chrome extension store that provides you with: - Free push notifications when your emails have been read (and free link-click push notifications) - Free link-click tracking - Free full email open history - Free kick-ass dashboard (which shows you neat things like unread emails and your average open-rates). - Free 24/7 email support - Free live-chat support - We offer an all-in-one premium package called PRO, which is purchasable with a monthly subscription (just $3.15 a month, billed annually). Compare this to Mailtrack, which charges $60.00+ a year and refuses to offer monthly billing plans. - And, in addition to all of the above benefits, our dashboard allows you to track your email open-rates, link-click rates, and other relevant data with easy to understand graphs (Mailtrack has no such features). MailTag: https://gyazo.com/cf68201e641b96... Mailtrack: (No graph available, as they charge you to access their dashboard). But the best part about all of the above is that the best is yet to come (be sure to follow our company on Twitter for all the latest and greatest - https://twitter.com/MailTagio Also, compatibility for all major browsers and email clients is coming soon. :)
Stéphane Juban
@aedson98 Nice thanks for the summary 🤗 I might switch then when the compatibility with Google Inbox is out... Also, I can't say that Mailtrack support is fantastic, I once asked to try the "team plan" for free for one month before purchasing it for us but they never answered. I guess we are too small to be considered as true client... but they have a good Google Inbox integration, so I'm still using it... but the Free plan... ✌️
Alex Edson
@stephanejuban Happy to help. :) Yes, I've heard Mailtrack support is slow. MailTag guarantees a response within 24 hours, 7 days a week (365 days a year). I think we'll "win you over" with our upcoming MailTag V2 update. Be sure to follow us on Twitter for the details so you don't miss anything. :) - https://twitter.com/MailTagio
Stéphane Juban
@aedson98 When should we expect this ? 1 month ? 6 months ? 1 year ? :)
Alex Edson
@stephanejuban Can't give an exact date at the moment, but I can assure you that an illegal amount of Redbull is being consumed by our team to get this to you as soon as humanly possible. But definitely not more than 30-60 days. :)
Joe Gill

I am a FULL year prepaid subscriber. The productt stopped working just after he closed a funding drive. Vendor ignores all support requests. Vendor ignores all refund requests. . No longer functional B. NO response to support requests C. Vendor does NOT respond to refund requests on his BROKEN product. D. Does NOT respond to inquiries.

Pros:

When it worked, it was a GREAT product. So GREAT, I subscribed to the FULL PAID version

Cons:

Product in not functional and vendor is unresponsive.

Ben Cohen
Maker
Hi @xzr1tv - how has your experience been since we connected last week?
Joe Gill
@xzr1tv @ben_cohen Since the change in ownership, this appears to be a great product again. Does what it is supposed to do and does it well. Thanks Ben, for acquiring the product and "righting the ship"!!
Ben Cohen
Maker
@xzr1tv @joe_gill we are so happy to hear this!
Lex Valishvili
Looks like a very good project, but unfortunately, I use mostly safari so didn't see the option for that.
Lex Valishvili
@arunsathiya i consistently switch between iMac, MacBook, iPad, iPhone and work MacBook and Safari provides the smoother transition between all 🤷🏻‍♂️
Alex Edson
@lexvalishvili Safari development in the works. Coming soon to a browser near you.
Arun
Love this tool! It comes with support with Firefox Quantum out of the box. Any clue if this works with Inbox by Google?
Nitesh Manav
Hey @aedson98 , Thank you for making this tool. Before this tool, I was using ContextSmith Free Tracker and that was indeed very effective. But when I read that here at @mailtag, there are so many extra features and all for free, I quickly started using it. But soon I noticed few things. You still put 'MailTag Watermark' in each email as opposed to what was said in the PH copy. It's just that there is an option to delete it. In fact, this is one of your main 'Pro' plan feature. This is a big turn off and let me feel that saying 'WaterMark free copy' is kind of misleading. :( Also, you didn't talk about 'MailTag Ads' here. What is that? I don't know anything like this in MailTrack or ContextSmith Email Tracker. Will there be Ads under our emails? Please help me understand this. PS: I indeed liked all these features but when I see so much of 'Free' stuff. It gives a subconscious warning to check things more consciousely. :) Regards,
Alex Edson
Hi @niteshmanav, thank you so much for your detailed message. To address your questions: To clarify: The "ad" is the MailTag watermark. Additionally, the MailTag watermark is removable to all members utilizing our free plan. To remove the watermark, simply hover your mouse over the "remove" button. GIF instructions: https://gyazo.com/09e6e3b5ab5f19... Members on our free plan can tag their emails with MailTag, track reopens, receive push notification alerts when their emails have been opened, track link-clicks, and access all other features members of our PRO plan can access. (The only difference between our PRO plan and free plan is that the watermark is removed by default for members on our PRO plan). Regarding your last point, we're not focused on monetization right now, so that's why we're giving away most of our product features for free. Best, Alex
Joe Speiser
Good news, it's now under new ownership. Expect fast customer service, stability, and new features again.
Frank Jon Cona
Awesome! Work with inbox?
Anthony Da Mota
Haha, I like their privacy policy: "You can read the legal mumbo jumbo for yourself below. But in-case you were curious, we only communicate with Google servers through the Gmail’s API (OAuth) and never store any data present in your inbox. This makes MailTag more secure than many other email products."
Josh Huff
I hit a paywall when trying to remove the watermark
Alex Edson
@revhuff You can remove the watermark on our free version. :) Please email Help@MailTag.io if you have any questions.
Josh Huff
This is not true as of now. I click the box in preferences and it says I must start a free trial, which is not the same as having it on your free version.
Alex Edson
@revhuff Hi Josh, you do not need to begin a free trial of our premium plan to remove the watermark. You can track your emails (and link clicks, email reopens, open rates, etc.) on our free plan without ever needing to upgrade. :) Here is a GIF: https://gyazo.com/09e6e3b5ab5f19... Once you click remove, simply exit the pop-up and proceed to send your email (the watermark will not be present). Please email Help@MailTag.io if you have any questions. :)
ꌚꑛ꒒ꆂ
@revhuff @mailtag @aedson98 I tested this, and then the tracking did not work when the watermark was disabled.
Alex Edson
Hi @_sklahr_ sorry to hear this. Would you be so kind as to please email our support team? We'd be happy to help you resolve this. (Help@MailTag.io)
Alex Edson
Hi everyone, as the Founder of MailTag.io, I'd like to say a huge thank you to this community for the amazing support. We're so glad you're loving MailTag. :) The best is yet to come. :) Best, Alex
Alessandro Tenconi
It doesn't seem "Free Forever" anymore. https://www.mailtag.io/pricing I see no free option here, apart from a free trial
Ben Cohen
Maker
@alessandrotenconi Hi there - we acquired MailTag 2 weeks ago and we are reaching out to all users to make sure they've been given a voice regarding any issues they've had. Regarding "free forever" - the old ownership used that moniker, we do offer a 14 day free trial but the service is now paid. Please feel free to reach out to us to get a discount. Email: ben @ mailtag.io
Przemek Cichoń
no option to cancel account, no option to remove credit card details, no reply from help@mailtag.io.
Felix Josemon
@mailtag @przemek_cichon yeah. I think they are scamming lot of people(see twitter). Been trying to reach them over 3 months. #mailtag #scam
Ben Cohen
Maker
Hi @przemek_cichon @felix_josemon - sorry for your trouble! We acquired MailTag 2 weeks ago and we are reaching out to all users to make sure they've been given a voice regarding any issues they've had. Let's connect.
karen yang

NEVER BUY MAILTAG! NEVER GIVE YOUR CREDIT CARD INFO TO MAILTAG!!

Below are reasons and my poor story:

1) In their dashboard, there is nowhere to delete your credit card, nowhere to cancel subscription. I was their customer in the past years, now I want to stop and remove my card. But I can't remove my card from their payment system. I failed..Now they charge year by year. Just like thief,steel money from your pocket forever!!!

2) When you ask their help to remove the credit card information. They never reply you!

I tried to email them, chat with them for more than 1 month. Until now, no single reply from them. And they keep steal money from my card in December 2018.

The emails list I contacted in the past 1 month is listed below:

alex@mailtag.io(their CEO)

alexe@mailtag.io (their CEO)

Success@mailtag.io

delete@mailtag.io

legal@mailtag.io

business@mailtag.io

ideas@mailtag.io

help@mailtag.io

alerts@mailtag.io

no-reply@mailtag.io

3) Except me, other people also met same problems

"Rony Kamenetsky"

"Valerie Smith"

"Devin Zhang"

"Felix Josemon" etc.

They all endure the same nightmare as well ! Please check those negative comments in the Google chrome web store of mailtag. you will discover the truth.You will find that they failed to cancel when they want to.

Finally,

NEVER BUY MAILTAG!

NEVER GIVE YOUR CREDIT CARD INFO TO MAILTAG!!

BE AWAY FROM MAILTAG PAID PLAN!

Pros:

the dashboard is good looking

Cons:

there is nowhere to delete your credit card, nowhere to cancel subscription.they never reply you if you want to stop subscription payment

Viranchi Shah
I have recently faced a similar situation! I was charged for a yearly subscription when I inadvertently clicked on a button in their portal. They do not confirm or display the pricing to the user and directly debit from the credit card! And now I am not hearing anything back from them despite repeatedly emailing their support team. All this despite them claiming a full refund guarantee within 24 hours on their website. This is a FALSE claim. @aedson98. @rrhoover can such websites not be penalized in some way and held accountable to their users.
Ben Cohen
Maker
Hi @karen_yang1 We acquired MailTag 2 weeks ago and we are reaching out to all users to make sure they've been given a voice regarding any issues they've had. The technical issues have all been resolved, the product is back in working order and we are replying to customer inquiries around the clock. Please let me know if I can be of assistance to you. Ben ben@mailtag.io
Ben Cohen
Maker
Hi @viranchi_shah1 We acquired MailTag 2 weeks ago and we are reaching out to all users to make sure they've been given a voice regarding any issues they've had. Please let me know if I can be of assistance to you. Ben
Dom Rossi

I wrote several times to NOT renew especailly when they sent an email that they would review. I wrote them immediately and they did not respond.. They charged me for 1 year renewal. They have yet to respond despite repeated requests. I hope to get my bank to help but the jury is out. They used to respond to questions when I was new user but now Unresponsive and NO support.

Pros:

ok in the beginning but sometimes did not get any read confirmations especially on very important ones.

Cons:

There are alternatives but no idea of support and I HATE the enrollment automatic renewal policy.Very difficult to get them to stop.

Ben Cohen
Maker
Hi @dom_rossi - sorry for your trouble! We acquired MailTag 2 weeks ago and we are reaching out to all users to make sure they've been given a voice regarding any issues they've had. Let's connect.