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MessageUs — Text message local businesses
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@moinism Completely rebuilt the product. RealTalk was purely consumer + call center. Now we have the business platform + introducing payments.
@tbjornson ah okay, Great. Wanted to give it a try but its currently US only. So I guess I'll have to wait.
Hey there Product Hunt!
We've built MessageUs as a central nervous system for businesses to stay connected and transact with their customers through any messaging channel.
Would love to hear your feedback, thanks!
So, it is like Intercom for brick and mortar businesses with call centre/response assistance?
How to do you plan to onboard so many local businesses? I just messaged 2 via the MessageUs mobile app and got 2 auto-responses that neither had claimed their profile. Then I got messages from those businesses asking follow up questions...
Are local businesses on the app or is there a support person acting as an in between? It seems a little shady to say a businesses isn't onboarded and then get a message from them.
@dleesta First few interactions are fielded through a support center while we a) get your messaged answered and b) onboard the business. Thanks for the feedback, Daniel.
@zefareu Thanks! - That's a great problem to have. Difference here is that we're focused on on-boarding the businesses to respond to their own messages (including the other channels available) vs relying off a call center entirely. For the first few interactions, it makes sense, however businesses need to be on the direct line between their customers.
This looks really promising. This may be just what the doctor ordered to assist customers/businesses in communicating and hopefully eliminating the hassles of connecting. Definitely will keep my eye on this one. Great job!
Great idea. Do you charge transaction fees (on top of the payment gateway fees) or monthly fees? Or both?
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