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Milestone — Interactive, gamified product tours for SaaS
Make onboarding a breeze & skyrocket engagement with Milestone. Build personalized, interactive tours with gamified elements & smart triggers - all without writing a line of code. Fun & effective, it's the user activation secret weapon for SaaS.
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Replies
Sasha Zaiats 🇺🇦
Maker
📌
👋 Hey Product Hunters!
I'm Sasha, COO & co-founder of Milestone. As a UX Designer, crafting intuitive experiences is my jam. But traditional onboarding tools? SKIPfest. ( Anyone else skip those "Here's the Dashboard" tooltips?)
The struggle is real: a whopping 75% of users churn because of bad or non-existent onboarding.
Milestone solves this.
We built a no-code gamification platform to make user onboarding engaging and effective.
Here's the magic:
🕹️ Interactive tours: Ditch passive clicking! Get users involved with gamified steps.
👥 Super-personalization: Show the right features at the right time with advanced triggers.
💻 No-code builder: Build flows in minutes, no developer needed. 🪄
🎉 Virtual assistants & rewards: Keep users motivated with friendly guidance and fun rewards.
We're passionate about building a better onboarding experience. What are your pain points?
P.S. We'd love your feedback on the platform! 💚
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Maker
@sasha_zaiats happy to build it with you❤️
btw everyone who's asking me about the video – here's the creator haha
Maker
@ena_gluhakovic thanks a lot!
Currently, we incorporate animated GIFs to celebrate user milestones, such as completing steps or flows, with options like confetti, party poppers, and words of encouragement. We enhance engagement through interactive flows, empowering users to choose their next steps with our branching feature.
In our upcoming release, we’re developing a sophisticated rewards system where users earn points for their activity and habits on the platform. These points can be redeemed for perks like early access, trials, or discounts. We provide intuitive tools and APIs for easy implementation.
Regarding virtual assistants, we’ve begun with three protagonist avatars and are expanding their capabilities to include personalized and engaging video attachments, enriching the user experience.
Maker
@yanffernandes thanks 😊
Would love to hear the feedback about usability of the product!
As more and more people are requesting version for mobile, we probably would thing towards this direction too!
As for GIFs on landing page: we recorded platform with ScreenStudio. And then I turned them into GIF format
Congrats on the launch, Anastasia and the team! This makes the users lives so much easier.
Nice idea - this gamer loves gamification even post-Minecraft and the lifeification of games. Looking at this for the various SaaS products I work on.
@anliamets congrats on the launch! I truly value your approach to addressing such a challenging issue. Good luck!
Maker
@prashant_mahajan exactly! We believe every PLG startup will use gamification in a few years 🙌🏼
Sounds like a dream to be onboarded this way. Makes the company seem fun with the gamification and generous thanks to the rewards. Also building those experiences sounds fun! Will give it a try once my company becomes large enough! 😍
Maker
@michacassola I'd be lucky to onboard a client like you! 🤘🏼 wishing you all the best to grow as fast as possible
Maker
@isatanis oh yess, we're working on this – for now we have branching, animations and virtual assistants. stay tuned, because we just launched this one, but are already planning something wow 😻 related to gamification
Hey Anastasia! Definitely I’m gonna try it out because the product we’re launching soon needs a tour like this. Thanks for helping on that and I wish you all the best here.
Seems interesting but apart from the animations is there some more gamification involved? It isn't very clear to me.
I compared recently 9 well known user onboarding products (part of my upcoming launch of https://onboarding.study) and only Chameleon offers playful confetti animations. And they cost 10x more than Milestone, haha.
Anyway, it's a nice add-on but I'd want to know how Milestone differentiates from other tools available on the market.
I wish this was launched a couple months ago... I was looking for THIS exact thing. I tried a ton of other options and ended up with a weird open source mess instead.
Tons of people will sign up for complex platforms and abandon because it's hard to get things set up. A good example would be a social media management tool (buffer, taplio, etc...). There are 100 features and you have to figure out what to do, how to get started... and that process is a challenge that can make users not get started.
Good onboarding to show off the features is a huge way to get people to stick with the platform and reduce churn.
Excellent product and congrats on the launch!!
Maker
@anthony_latona well said!
Thank you so much!!
I am curious to know which open source you have used?
@sasha_zaiats I ended up using this free solution, https://shepherdjs.dev. It's not terrible, but it's sort of basic and takes quite a bit of time to set up.
If there was ever a low cost tier, I'd surely use milestone though. Looks cool for sure, but a bit too much for me at this point...
Anyone with a profitable SaaS should invest though for sure.
Maker
Hi, Product Hunters! 😸
I'm Anastasia, CEO and co-founder of Milestone.
As a Product Marketing Manager working with B2B SaaS startups, I felt the struggle of building an effective, interactive user activation and engagement. Especially at scale.
The only way was to use generic, impersonal, hard-to-use and expensive tools:
❌ Static product tours
❌ No gamification, boring experience
❌ Personalization locked behind sales calls
❌ Need hours of developers time
We decided to fix it, and built Milestone:
Milestone – the no-code gamification platform to supercharge user onboarding, activation and engagement.
Why Milestone?
✅ Interactive & actionable tours: No more passive clicking! Get users engaged with gamified steps.
✅ Super-personalization: Advanced triggers show the right features at the right time.
✅ No-code builder: Build flows in minutes, no developer needed. 🪄
✅ Virtual assistants & rewards: Keep users motivated with friendly guidance and animated rewards.
Plus, the magic:
– Build inside your product with a Chrome extension
– Hotspots to trigger flows seamlessly
– Highly segmented user targeting
– Sneaky conversion analytics to track progress
– Fully white-labeled for seamless integration
– Unlimited flows & team members
– Startup-friendly pricing: get 50% off annual plan or first 3 months!
We ❤️ your feedback! What do you love about Milestone? Any additional features you’d love to add?
We'll be here all day answering questions & soaking up your feedback!
@anliamets Congrats on the launch! 🚀
Love the list of magic that you've listed 😀
What would you say is the main reason users dismiss onboarding popups? And how do we use Milestone to address this?
Maker
@jgani haha we love magic! 🪄
I'd say personalization is a key, with the right message at the right moment onboarding will be just 'unskippable' as it target the pain points user wants to solve right now.
What do you think about it?
Congratulations on the launch of Milestone! Wishing you all the best for continued success and many future wins 🎉
Maker
@katya_mozol Thank you very much for your kind words and well wishes! We're truly excited about the launch of Milestone and the opportunities it brings. Your support means a lot to us, and we're committed to delivering continued success and many more wins in the future.
Congrats on the launch 🙌 Curious to know, how are you building personalization for the activation experience.
Maker
@lisadziuba Thanks!
So we have got a bunch or features to provide personalization.
📌 Triggers:
- Time-based triggers: Initiated based on the duration spent on the platform.
- Action-based triggers: Activated when specific actions are taken, such as clicking on a button or accessing a particular page.
👥 Segmentation by Role:
This feature involves integrating with your platform to segment users based on their roles. For instance, Developers and Designers would follow distinct user journeys tailored to their respective roles.
🕹️ Branching:
This feature empowers users by presenting them with options for their next steps, accompanied by associated flows.
What are your thoughts on these functionalities?