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Momentum for Upsells & Renewals — Leverage Slack & automation to increase net dollar retention
Momentum for Upsells & Renewals enables sales teams to increase their net dollar retention by automating their onboarding, upsell, and renewal processes through Account Rooms and Customer Channels in Slack, + integrations with Zendesk, Gainsight, and Catalyst.
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Replies
@packym Momentum is where it's at, Packy! Thanks for your support 🦾
So exciting this is here!!!! Can’t wait for everyone to get their hands on it. 💯 logo retention + 290% net dollar retention?! 😎😎😎
This is great! Slack integration for sales and ops are generally under-utilised. Good potential in this. Congrats!
@prineelbandellu thanks Prineel! Nobody wants a new tool. People just want the tools they already use, to work a little more specifically for them, especially in the world of sales and customer success
@santiycr it's like you read my mind. "People just want the tools they already use" We are launching something open source in this domain soon and I have used very similar copy while explaining a USP :D
@prineelbandellu awesome! Excited to see what you end up launching. Hit me up when you do please
Wahooo this is so awesome! One of the most important thing for SaaS and sales-driven GTM motions
Thanks, @sheilavashee! Retention and upsells are key to building a strong, healthy business. Let's get Ethos pushing retention even further! :)
I'm really impressed with the cadence and quality of what you guys ship. Great launch all!
@raechellambert thanks so much, Rae! Consistency and hard work is who we are 😊
@russ_thau That's the goal! Streamline everything and make the team more efficient 📈
That's fantastic and will help startups and small businesses that want to expand quickly.
Congratulations on the product launch 🚀.
@daksh_bhardwaj Thanks, Daksh! You've definitely hit the value. Automate all of the manual work so you can move and grow faster 📈
Hi Product Hunt 👋! I’m Santi, one of the co-founders of Momentum. Thank you @nickabouzeid for hunting us.
We launched Momentum last November to help revenue teams connect their stack and close deals faster. Now we’re back with an exciting update: Momentum for Upsells & Renewals 🎊
📍 Where did we start?
We started Momentum focused purely on bringing automation to pre-sales motions. A LOT of people, processes, and tools are involved in closing enterprise deals at fast-growing B2B companies. We wanted to bring in a RevOps automation layer that could operationalize the motions and replace tedious work, connect systems, and ensure Salesforce stays as a clean system of record.
And… we were successful! We’re automating thousands of workflows for our customers, including PagerDuty, Zscaler, and Postman.
🚀 What are we launching today?
In the current macroeconomic climate, companies are paying even more attention to the entire sales cycle and their net dollar retention. Our customers have asked us to help them with their customer success and renewal goals, so we’ve extended Momentum beyond pre-sales.
Enter Momentum for Upsells & Renewals with Account Rooms and Customer Channels that sync bidirectionally between Salesforce and Slack, plus integrations with post-sales tools like Zendesk, Gainsight (beta), and Catalyst (beta). Together, they empower sales teams to:
✅ Improve your customer onboarding experiences
✅ Stop dropping the ball on your best customers
✅ Fix your leaky bucket
Our internal team has already been using Account Rooms and Customer Channels to achieve 100% logo retention and 290% Net Dollar Retention. 🕺 We’re excited to enable our customers to do the same.
🤔 We want to hear what you think!
We’re constantly listening to our customers to understand their needs and working to solve them, so the rest of the team and I genuinely want to hear what you think. Get a demo and give us feedback live: Sign Up
Comment below with all of the good and the bad 👇
Let’s keep building momentum together! 💪 🦾
@kyle_parrish2 Yeah, we've got to get the team at Figma trying it and giving us feedback!
The best business teams (sales, csm, ops, finance) move extremely fast, consistent, and organized, and Momentum unlocks that seamlessly in Slack!
@wilson_kyi Thanks so much for your support, Wilson! We love the BSV team
Huge fan of Momentum - sales automation is such a big opportunity area. Excited to see this team tackling it with an awesome product.
@rosie_chopra So true! There is a ton of time wasted in repetitive manual work. We're hoping to give that time back to sales teams to do more value add work. btw congrats to you and the Magical team on a successful launch recently!
SO excited to see the focus on this!! Making sure that there are eyes on renewals and retention strategy before the focus is forced due to churn is so incredibly important. Retention is a cross-functional effort, not just something a renewal team does in the corner of the basement, and this will make the needed collaboration so much better!
@vandana_nair Yes! It's honestly always important but even more so right now. They're such complex processes with lots of people involved, so we're excited to see the impact Momentum can have on optimizing everything.
Love the account room! Great initiative for sales. This is exciting, great work Momentum team!
@alysaa_co1 Thanks, Alyssa! We're excited to get it into the hands of more sales teams to start trying it out!
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