Nick Abouzeid

Momentum for Upsells & Renewals - Leverage Slack & automation to increase net dollar retention

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Momentum for Upsells & Renewals enables sales teams to increase their net dollar retention by automating their onboarding, upsell, and renewal processes through Account Rooms and Customer Channels in Slack, + integrations with Zendesk, Gainsight, and Catalyst.

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Chad Malchow
Momentum can help with more than just the sales pipeline, visibility and acceleration. For us, we have built many workflows in Momentum that streamline our sales process, bring in multiple depts into the sales pursuit and eventual close and gives us visibility and the ability to collaborate in real time like we never had before. Momentum is an essential tool for sales, SDRs, customer success, sales engineering, finance, legal, operations and even product. If I forgot a team, it is because we have yet to identify that workflow but expect more will come. If you are yet using Slack as part of your sales process, I highly encourage you to explore this. Momentum has stories they can share on why teams are using Slack and how they use Slack in the sales process and then how Momentum makes that experience even better. First change a company needs to adopt, is using Slack - Then, gain the Momentum your business needs. Pun Intended.
Ashley Wilson
@chad_malchow ooo this warms our hearts! we talk all the time about how lucky we are to count Honeycomb as a customer and learn from you and your team. thank you for helping make momentum what it is today!
Santiago Suarez Ordoñez
What a testimonial, @chad_malchow. 😊 We couldn't be luckier to work with you and your team!
Phil Whelan
Thanks @chad_malchow ! We appreciate your awesome review. We're just getting started :)
Santiago Suarez Ordoñez
Hi Product Hunt 👋! I’m Santi, one of the co-founders of Momentum. Thank you @nickabouzeid for hunting us. We launched Momentum last November to help revenue teams connect their stack and close deals faster. Now we’re back with an exciting update: Momentum for Upsells & Renewals 🎊 📍 Where did we start? We started Momentum focused purely on bringing automation to pre-sales motions. A LOT of people, processes, and tools are involved in closing enterprise deals at fast-growing B2B companies. We wanted to bring in a RevOps automation layer that could operationalize the motions and replace tedious work, connect systems, and ensure Salesforce stays as a clean system of record. And… we were successful! We’re automating thousands of workflows for our customers, including PagerDuty, Zscaler, and Postman. 🚀 What are we launching today? In the current macroeconomic climate, companies are paying even more attention to the entire sales cycle and their net dollar retention. Our customers have asked us to help them with their customer success and renewal goals, so we’ve extended Momentum beyond pre-sales. Enter Momentum for Upsells & Renewals with Account Rooms and Customer Channels that sync bidirectionally between Salesforce and Slack, plus integrations with post-sales tools like Zendesk, Gainsight (beta), and Catalyst (beta). Together, they empower sales teams to: ✅ Improve your customer onboarding experiences ✅ Stop dropping the ball on your best customers ✅ Fix your leaky bucket Our internal team has already been using Account Rooms and Customer Channels to achieve 100% logo retention and 290% Net Dollar Retention. 🕺 We’re excited to enable our customers to do the same. 🤔 We want to hear what you think! We’re constantly listening to our customers to understand their needs and working to solve them, so the rest of the team and I genuinely want to hear what you think. Get a demo and give us feedback live: Sign Up Comment below with all of the good and the bad 👇 Let’s keep building momentum together! 💪 🦾
Tapos Ovi
@santiycr Nice idea. A great initiative for making sales easier. Definitely a milestone for the sales team and congrats on the launch. 🤞🏼☣️
Prineel Bandellu
This is great! Slack integration for sales and ops are generally under-utilised. Good potential in this. Congrats!
Clayton Pritchard
@prineelbandellu Yeah, that's definitely true. Thanks, Prineel!
Santiago Suarez Ordoñez
@prineelbandellu thanks Prineel! Nobody wants a new tool. People just want the tools they already use, to work a little more specifically for them, especially in the world of sales and customer success
Prineel Bandellu
@santiycr it's like you read my mind. "People just want the tools they already use" We are launching something open source in this domain soon and I have used very similar copy while explaining a USP :D
Santiago Suarez Ordoñez
@prineelbandellu awesome! Excited to see what you end up launching. Hit me up when you do please
Packy McCormick
Great work @santiycr & crew! Love to see the Slack Stack grow. Strong... Momentum :)
Santiago Suarez Ordoñez
@packym Momentum is where it's at, Packy! Thanks for your support 🦾
Zhenya Loginov
Excited about this!
Santiago Suarez Ordoñez
Thanks for being an early supporter, @zhenyaloginov
Sheila Vashee
Wahooo this is so awesome! One of the most important thing for SaaS and sales-driven GTM motions
Santiago Suarez Ordoñez
Thanks, @sheilavashee! Retention and upsells are key to building a strong, healthy business. Let's get Ethos pushing retention even further! :)
Ashley Porciuncula
Fantastic idea! I love it! Congratulations on the launch!
Clayton Pritchard
@ashleymarinep Thanks, Ashley! Glad to see its resonating with you. :)
Santiago Suarez Ordoñez
@ashleymarinep thanks Ashley!!
Brian Murray
Sales and CSM coordination is more important now than ever. Momentum is hitting the market at just he right time. Well played @santiycr and Momentum team 👏
Santiago Suarez Ordoñez
Thanks, Brian!! Let's get you guys set up 😉
John Hood
Huge fan of process automation and Momentum is a great way to accomplish this!
Mark Moore
@santiycr This looks great. Exciting to see Momentum add more value products to their stack!
Clayton Pritchard
@mark_moore1 Thanks for the support and being a great customer! Momentum ❤️ Treasure Data
Santiago Suarez Ordoñez
Thanks for being an early supporter, @mark_moore1 !!!!
Derrick Li
Congrats on the launch! Helping sales teams build workflows and Momentum, sounds like a 🚀
Santiago Suarez Ordoñez
Thanks @derrick_li. Means a lot coming from someone with your expertise!
Lan Xuezhao
❤️‍🔥❤️‍🔥❤️‍🔥
Santiago Suarez Ordoñez
@xuezhao thank you Lan!
DAKSH BHARDWAJ
That's fantastic and will help startups and small businesses that want to expand quickly. Congratulations on the product launch 🚀.
Clayton Pritchard
@daksh_bhardwaj Thanks, Daksh! You've definitely hit the value. Automate all of the manual work so you can move and grow faster 📈
Arielle Shnaidman
So exciting this is here!!!! Can’t wait for everyone to get their hands on it. 💯 logo retention + 290% net dollar retention?! 😎😎😎
Clayton Pritchard
@ashnaidman Thank you!! Thanks for helping us get to this point too!
Santiago Suarez Ordoñez
@ashnaidman thanks Arielle! See you soon in Portugal!
Raechel Lambert
I'm really impressed with the cadence and quality of what you guys ship. Great launch all!
Santiago Suarez Ordoñez
@raechellambert thanks so much, Rae! Consistency and hard work is who we are 😊
Bruno Taglioli
Super excited about the launch! Go Momentum 🚀
Clayton Pritchard
@bruno_taglioli ❤️ Glad to have you on the team!
Sheena Vega
Love the account room! Great initiative for sales. This is exciting, great work Momentum team!
Clayton Pritchard
@sheena_vega Thanks! Glad you love Account Rooms :)
Jack Moxon
We use Momentum at Blue Canvas to organize our deal rooms and we love it! It especially helps us stay organized and proactive for renewals to help grow our accounts each year. Awesome to see them on here!
Santiago Suarez Ordoñez
@jack_moxon thanks for being an early supporter!!! 🏆
Biljana Arsic
It's easy to win a sale or a customer the challenging part is keeping them, you, streamlining the process in order for us to do both efficiently is definitely a thumbs up.
Madalena Soares Carneiro
This is amazing! Great idea that's going to make things a lot easier! Congratulations!