We are excited to launch Shopify Ping, a free mobile iOS app for Shopify merchants that brings together customer conversations, marketing workflows, and more in a single interface. Our team built Shopify Ping to help busy entrepreneurs focus on the the part of their business that matters most: their customers. Shopify Ping pulls from the messaging apps entrepreneurs already use to bring all their customer conversations into a single mobile app, making it easier to respond to questions and build relationships with customers even when they’re on the go. Messages from Facebook Messenger, Chatkit, and more to follow soon, come together for easy, centralized, efficient management in the Shopify Ping app. Shopify Ping also comes with Kit, a built-in assistant. Kit saves store owners time by running Facebook and Instagram ads, email campaigns, retargeting campaigns, and more on their behalf, all through simple conversations. With Shopify Ping, business owners will spend less time shuffling between separate tools and more time on what matters most: serving their customers and growing their business. Shopify Ping is now available for download on iOS. Check it out and let us know what you think!

The UX on this app is great.

Pros:

Initial experience is great, I like having everything in one place rather than SMS

Cons:

none so far