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JJ Huang
WhatsApp Broadcast by NovoChat — Send personalized chat messages in bulk
Featured
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WhatsApp Broadcast by NovoChat enables you to send personalized WhatsApp messages to existing or new contacts in bulk. Personalize individual messages in your CSV, upload it, and see your messages get sent!
Get started - novochat.co 🔥
Replies
Selcuk Senturk
hey @jing_jie_huang another great groundbreaking feature! congratulations!
JJ Huang
Maker
@selcuksenturk Thanks for the support Selcuk!
JJ Huang
Maker
Hi everyone 👋, It's been some time since we launched NovoChat — a chat solution that allows you to talk to customers via multiple chat apps (WhatsApp, Messenger etc.) in a single dashboard. Today, I'm thrilled to launch our new WhatsApp broadcast feature! 🎉 One problem (that I think we can all agree on) about using WhatsApp as a marketing or customer engagement platform is its limitations on business functions. Everything is manual. 😩 If you want to chat or follow-up new with leads on WhatsApp, it's super time-consuming because you have to do it individually... 😥 So we decided to tackle this problem head on and built WhatsApp broadcast — allowing you to send messages to all your contacts in bulk! Here's what you can do with this new feature: - Broadcast messages to existing contacts - Broadcast messages to new contacts (contacts that not in your NovoChat inbox) - Personalize your messages using placeholders - Send message campaigns at a scheduled time That's it! We're still developing this feature further (sequences..), but I'd love to hear your use case! Let me know what you think! 🙌 - JJ
Yashwin Naidu
@jing_jie_huang hey jing jie! this looks really cool, how much does novochat cost?
JJ Huang
Maker
@yashwin_naidu Thanks Yashwin! NovoChat has a free plan, but for plans with WhatsApp business, it's $19/user/month
Tanmay Patil
@jing_jie_huang Seems like a great product & would definitely be using it. But I found the pricing tab to be a little confusing. It says $19/user/month & requires minimum 3 users. Which users (end users v/s dashboard users) are we talking about in each context?
JJ Huang
Maker
@tanmay_gp Hi Tanmay, sorry about the lack of clarity. Users refers to dashboard users! Unlimited end users
Benoit Chambon
Looks easy to use! Love simplicity you want to provide :)
JJ Huang
Maker
@benoit_chambon Thanks Benoit 😁
Vivek
wow this would be very useful for businesses
JJ Huang
Maker
@vivekweb2013 Thanks Vivek! Definitely - its great for mass updates for your clients or follow-ups. Many use cases
Sage Will
NovoCall is great I like it, but am I the only one who struggled to add my Facebook page channel. It gives me an error.
JJ Huang
Maker
@trappisone Hi Sage, that's weird. Can you talk to our support team? They'll help you fix it
Fermin Ashford
Congrats on the launch!
JJ Huang
Maker
@fermin_ashford Thanks Fermin
Zahid Anwar
Great job Man 👍 you have made my smile. i love it..
JJ Huang
Maker
@zahid_anwar Thanks Zahid! Glad you like it
Natalie Karakina
The interface is nice! Looks easy to use
JJ Huang
Maker
@nataliekarakina Thanks Natalie! do give it a try :)
Yeo Euchen
Hi, would blasting messages via WhatsApp breaching the terms of use? My number was once banned for blasting messages to thousands of contact with another solution provider
Diego Rios
@adrianyeo Depends on the country you are in. I believe broadcasting messages were available in Mexico and Indonesia only but think it has opened up to more countries now. I do think you still have to comply with WhatsApp policies with 24hr window, having opt-in from users and also have a person available to chat in case the use requests it.