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Octocom
p/octocom
GPT-powered chatbot for Ecommerce SMEs to boost your sales
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Octocom — GPT-powered chatbot for e-commerce SMEs to boost your sales
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Meet Octocom: the smart chatbot for eCommerce SMEs. Get instant responses, tailored suggestions, easy product comparisons, and effective cross-selling/upselling. Enhance CX and boost sales today!
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Anastasiia Veselova
The recent launch of OctoCom caught my attention, and I must say it's an incredibly powerful tool for customer engagement. The ability to integrate various communication channels into a unified inbox is a game-changer for businesses. It streamlines customer interactions, enhances response times, and ultimately strengthens relationships with customers. My question for the makers of OctoCom is: What steps did you take to ensure seamless integration with multiple communication channels, and how do you see this feature evolving to meet the evolving needs of businesses and customers? Once again, I want to express my gratitude to the makers of Product Hunt for their relentless efforts in delivering exceptional features that empower businesses and improve customer experiences. Keep up the outstanding work!
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Maker
@anastasiia_veselova Thanks for the kind words! Different communication channels are just different interfaces to access the "brain" of our customer support AI model. We keep the "brain" generic and easily extensible to make it easy to add in new communication channels, such as email, whatsapp, etc.
Julian Renard
Nice idea, do you plan to create a Shopify app?
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Maker
@julian_renard Yes, Shopify plugin is one of the priority features on our roadmap. However, Shopify users can still easily add the bot even without a plugin.
Yash
Interesting, all the best!
Theresa Williams
Impressive features! Congrats on the launch!
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Maker
@thess_williams Thanks! Appreciate it!