Subscribe
Sign in
p/openphoneThe collaborative phone system for teams
Start new thread
Kat Manalac

OpenPhone 2.0 - The new phone for business. Now on desktop and for teams.

by•

OpenPhone is the new phone for business. It comes with powerful calling, messaging and a lightweight CRM. Works great for individuals and teams. It allows you to share a phone number with teammates, like an inbox. Available in the browser, iOS, and Android.

Add a comment

Replies

Best
Daryna Kulya
Maker
Hey Product Hunt! 👋 We're thrilled to share our latest release with y'all. First of all - thanks @katmanalac for hunting us. Since launching here in July 2018 and graduating from Y Combinator, we've been working on improving the OpenPhone experience and implementing some of the most requested product features. We also went from a team of 2 to 9 amazing teammates around the world, without whom this wouldn't be possible. Here's what's inside OpenPhone 2.0: 🖥 Web app - works nicely on all browsers 📱 Native iOS and Android apps - React Native was good to get us started with, but we found reliability suffered so we've invested in two native apps 👥 Shared phone numbers - team up on calls and messages with your colleagues 💪 Admin dashboard - easily add and remove numbers and members 📇 Lightweight CRM - a dedicated business address book for you or your team. Easy to customize, comes with custom properties on contacts ⏺Call recording ✨ Email and Slack integrations 💜We've also rebranded to make our visual identity more aligned with our vision for the product And here's what's coming right up: 📞Phone menu with extensions to route calls to the appropriate team member 🤖Auto-replies - automatically respond to texts, missed calls or voicemail with a pre-defined message 🔖Snippets - speed up your response time by creating and sending message templates for common questions Many of our first customers came from Product Hunt and we appreciate all the support we've received here ♥️ Hope you enjoy these updates and please let us know what you think. We will be here to answer your questions throughout the day.
Daryna Kulya
Maker
@katmanalac @d0b0 thank you! All credit goes to our team!
Mike Ritchie
@darynakulya do you have a way to screen spam / robocalls?
Daryna Kulya
Maker
@mike_seekwell Hey Mike! And sorry for the delay here. We're introducing it real soon. If you'd like to be notified when it's here, send us a note to support@openphone.co Thanks!
Andrii Bas
Awesome product. Love it so much! Switching from Skype to OpenPhone (btw, it's possible to port your existing phone number). the team support is amazing!
Daryna Kulya
Maker
@bass_andriy Thanks, Andriy! Excited to get your number ported over and happy you're enjoying the service. Lots of exciting things to come - stay tuned! :)
Daeshawn Ballard
Openphone is great! Switching from Google Voice and couldn't be happier with the tools that Daryna's company provides for my virtual tour business.
Daryna Kulya
Maker
@imdaeshawn Hey Daeshawn! So happy to hear this - it's awesome to have you use OpenPhone since seeing those very very early product versions 😅
Sahas Katta
@imdaeshawn I've been using Google Voice for years. What do you like better about OpenPhone?
Daeshawn Ballard
@sahaskatta Hey Sahas, for me it's the constant innovation and improvement that attracted me to the platform. I implore you to check out the other feedback from the happy users on this thread and also check out the trial for yourself. I don't know what would be or would not be a reason for you to switch, our needs are probably different. Hope that helps a tiny bit.
Chad Whitaker
I switched my personal line to OpenPhone while traveling internationally. It is a cost-effective way to use and hold onto my US phone number while I'm out of the states. I would have killed for OpenPhone five years ago while running a startup that required a local support line. We tried to rig up a line to ring all the founders phones, but it never worked correctly. OpenPhone solves that problem with a beautiful interface and UX. @darynakulya, @mahyarraissi, and team are doing amazing work. Can't wait to see what you release next!
Daryna Kulya
Maker
@chadwhitaker Hey Chad! Thanks so much for your kind words. Can't believe I didn't respond here. We're so excited to have you on OP. Look forward to sharing what's next ;)
Senthu Velnayagam
Great product. When will you start supporting to call and text other countries than US & Canada?
Daryna Kulya
Maker
@senthu_velnayagam thank you! Hopefully sometime this year. We have a pretty busy roadmap but have been moving quickly, so let's see what we can do :)
Dave Wolf
I have been using OpenPhone for several months, and honestly I can not say enough good things about it. Starting with the people who work there... (@darynakulya) Daryna and the rest of her team are extremely responsive to questions and have always been receptive to feedback at times asking for more. Daryna has accomplished the difficult task of staying professional while also being very personable over email with clients whom she has never met. In-short, Amazing customer service! The product itself is also great! I work out of my home office for a small start up. Before OpenPhone 2.0 I had to give clients my personal cell number, The office hours feature allowed me to set boundaries when it came to work. The texting feature is amazing and all of the other upgrades that they bring along the way have been very useful. The great thing is that I am more than confident that @darynakulya and her team are always working to improve upon their already awesome product. With every chance I get, I promote and try to get people to make a switch to OpenPhone and I am working tirelessly on getting my boss to adopt it for the entire company (he is starting to get annoyed, but I don't care! The product is that good!). As much as OpenPhone is there to help its clients, I am equally eager to help support Openphone and their amazing team in anyway I can. Thanks Daryna and Team for all you do! Dave
Daryna Kulya
Maker
@dave_wolf1 Hey Dave - sorry getting back here so late. Really appreciate your kind words. Having customers like you makes the startup journey so rewarding and fulfilling. Thank you. We have this comment shared in our team Slack to remind us every day that we're working to delight our customers. We're so happy we were able to do that for you. Thanks again!🙏
Nazar Hembara
@darynakulya congrats on launch! We are using OpenPhone for almost a year now and we love it. Do you have / plan to have an integration with Hubspot?
Daryna Kulya
Maker
@nazar_hembara1 Hello Nazar! And sorry for a delay here. Yes, we do! 100% - it's actually in progress. Send us a note to support at openphone.co so we can let you know when it's here
Prakhar Shivam
This looks amazing! Totally spot on for the problems in this domain.
Daryna Kulya
Maker
@prakharshivam Thank you, Prakhar! Glad this resonates with you. Let me know if you get a chance to try it out.
Jack Smith
looks awesome. I was just wondering - how does this compare to Aircall? in terms of features and pricing
Daryna Kulya
Maker
@_jacksmith thanks Jack! Sure, here are the main differences: 1 - Aircall doesn't offer SMS. OpenPhone does. It's a big part of the product experience 2 - Aircall is a call center solution so if that's your use case, that's what it's built for and nice a good job at that. At OpenPhone, we've just launched shared numbers allowing for team sharing. And we allow you to have an individual phone number for you, your sales reps, recruiters, etc. Aircall comes with a 3 user minimum, so if you're just looking for a number for yourself, it won't be a fit 3 - Pricing-wise, we like to keep it real simple. $10/mo per user. Aircall billing starts at $30/mo per user and you need a 3 user minimum Fundamentally, if you're looking for a call center, Aircall is built for that. OpenPhone supports both individuals and teams. Hope this helps - let us know what you think if you try us out.
Jack Smith
@darynakulya very helpful. #1 sounds like a big difference
Shadab Rashid
Really like the user experience. Kudos! And I'm glad OpenPhone is still working hard to help all the small businesses. I'm sure they will need you now more than ever!
Daryna Kulya
Maker
@shadab_rashid1 Thanks a lot for your kind words! Yeah, we're actually offering anyone who ports their landline to OpenPhone 3 months free. Usually those are the folks most impacted by the current environment and need help.
Augustijn Wanders
Very excited about this one. Used the product for 3 years now. Slick, simple, effective. Brilliant support. Can’t wait to equip our whole team with OP 2.0. Ps - Much love for the slack/email integration, the upcoming auto-reply feature.
Daryna Kulya
Maker
@stijnwanders Thanks Stijn! Really cool that you've seen the product from the alpha builds :)
Romy Lynch
Absolutely love OpenPhone, it's essential for me as an international founder based outside the US. New features are spot on also 🚀
Daryna Kulya
Maker
@romylynch Thanks so much for your kind words, Romy! More to come and glad you're enjoying the product 🙏
Max Roham
Any free trial of the system?
Daryna Kulya
Maker
@max_roham yes, of course! we offer a 7-day free trial.
Derek Hopfner
We've been using OpenPhone for 2+ years and rely on it every single day. It's been one of our most used apps: reliable, clear call quality, great UI, fantastic support. Love the product & the team!
Daryna Kulya
Maker
@derekhopfner Thanks so much, Derek! It's been awesome to have you and the team onboard
Matt Delac
If you support international calls, you'll have one more team onboard.
Daryna Kulya
Maker
@mattaussaguel Hey Matt! What countries do you need to call? This is something we're hoping to offer later on this year
Ben Grynol
Love the updated branding and product! 💜
Daryna Kulya
Maker
@bgrynol Thank you Ben! 💜It was a little hard to adjust to purple at first but now it feels just right
Rashard Blasucci
Love it keep up the good work. Any plans on an option for hold music?
Daryna Kulya
Maker
@rashard_blasucci Thanks so much, Rashard! Yes, that's something we've talked about. Would be a great addition to the product for sure
Yuriy Zaremba
OpenPhone is great! We are happy users for around a year now. I handle all my business communication through OpenPhone and it works seamlessly.
Lanre Akinyemi
Congrats on the launch @darynakulya! Super exciting to see all the cool things you're doing. Can the text feature be used for 2FA now or not yet?
Daryna Kulya
Maker
@lanre_akinyemi Hey Lanre! Thanks very much! No, unfortunately 2FA is outside of our control now. Some services allow virtual phone numbers for 2FA, others don't. It's pretty inconsistent unfortunately. Hope we can get this solved as we grow :)
Taran Soodan
Definitely one of my favorite business phone services!