p/paigo-saas-billing-on-autopilot
Automate billing for any pricing, 0% transaction fee forever
Michael Seibel
Paigo — Automate billing for any pricing, 0% transaction fee forever
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The automated billing platform for any pricing model: tiered plan, metrics with limits, usage-based, or recurring subscriptions. Set up your SaaS billing stack with zero effort and scale with developer-friendly billing API, all with no transaction fee forever.
Replies
Matt Sun
Hello Wooooorld! We are Matt and Daniel, cofounders of Paigo. Thanks to Michael Seibel @mwseibel for hunting us in the Product Hunt community. We are so thrilled to share more about Paigo with you all! Daniel and I have been working together and on SaaS billing for so long that we lost track of the years. In my old days, leading the platform engineering team at ClickUp and managing Database-as-a-Service at MarkLogic, where Daniel also lead the architecture and development, we had to consistently tackle billing challenges for up to $200M ARR. Not to mention Daniel even developed E-commerce billing based on transaction volume for a public company. We did our due diligence at times by testing out all the big or small billing platforms in the world. Unfortunately none of them solved the two core challenges many people have observed. 👀 Observation 1: Every company must develop internal billing features and business logic on top of 3rd party billing systems, because existing business systems are generic, not flexible, and unable to fit companys’ pricing perfectly. 👀 Observation 2: Every company must develop internal billing automations due to integrating with different toolings used by departments and evolving processes over time. Another related consequence is the necessity of hiring a team to solve lack of automation, including RevOps, Deal Desk or Biz Ops to manually own billing. Therefore, we built Paigo to be a billing system for SaaS business with two key design principles: automation and flexibility. 🚂 Customizable to any pricing model Customize Paigo for any pricing model, early or late stage, and various go-to-market motion. 🏖️ Automate every single thing in billing Sit back and see Paigo makes billing operations happen continuously on a clock without human intervention. 📊 Usage data metering at scale Meter product usage in real-time natively from every layer of SaaS stack, for usage-based billing. 🖥️ No-code SaaS billing stack Set up billing onboarding, invoice portal, payment management, usage tracking and subscription management in 3 min without writing a single line of code. 📈 Billing, pricing and usage analytics Query and visualize data with SQL. Use Paigo lambda to perform advanced analytics with any script you upload. Last but not the least, Paigo is redefining the value of billing systems with groundbreaking pricing ourselves. We are the first and only billing platform with: 💗 Free Forever Plan 💗 No transaction fee or revenue sharing 💗 Unlimited access to all features and unlimited users We’d love to have your support! Please sign up for Paigo to try it out (because why not, it’s free forever😆) at this link https://paigo.tech/, and share your thoughts or questions of the product. We and the community would appreciate your candid feedback!
Bharadwaj Giridhar
@mwseibel @thisismattsun I love the free forever plan, do you have any plans for a javascript NPM module? I'm able to search for an API - not sure if it had an SDK to plug and play directly!
Daniel Wasserlauf
@goforbg Hey we have some code examples inside our docs and actually in the application itself. https://docs.paigo.tech/usage-me... However we are currently working on a full SDK for the API. So it should be out soon.
Sandhya Mishra
@mwseibel @thisismattsun Upvoted! Congratulations on the launch. I really like your product, and I would love to collaborate. Pls Check ur dm.
Ishwar Jha
interesting stuff. I just hope you won't charge
Daniel Wasserlauf
@ishwarjha Try it out! Everyone starts off free, and then after you've increased your usage you'll begin to pay. However the tier system is pretty generous. We don't take a cut of your transactions or revenue. Its purely based on the actual usage of the platform. For example you could bill 10 customers for 100k each and not pay a penny to us, since relatively speaking its fairly low usage for us to generate and process those invoices for only 10 customers.
Jove Zhong
I'm thrilled to share our experience with Paigo, our trusted usage-based pricing vendor. Timeplus.com specializes in fully-managed streaming OLAP database in the cloud, and our partnership with Paigo for billing has greatly streamlined our operations. Paigo consistently exceeds our expectations with innovation and customer satisfaction. Their weekly feature updates are truly impressive. We wholeheartedly recommend Paigo to any data infrastructure SaaS company.
Daniel Wasserlauf
@jovez Thanks so much! I would echo that back, Timeplus is great and everyone should check them out!
Jensen Kuo
Congrats on the launch. I spot y'all have expanded beyond usage-based. 📈
Daniel Wasserlauf
@jensen_kuo It was always the goal :P Thanks for the support. Give it a spin, its free!
Garen Orchyan
Big congratulations on the launch team♥️🦄
Daniel Wasserlauf
@orchyan Thanks for the encouragement! Happy to launch to Producthunt.
Kishlaya Sharma
This is great ! Congrats Matt and team !
Daniel Wasserlauf
@bling_captain Thank you so much for the support!
Esus 🛡️
The fraud detection mentioned by another commenter caught my eye. It feels like every day I see a tweet of a new founder getting 'credit card tested' and ends up paying hundreds in fees. Would be neat if this could be an alternative/solution for SaaS folks? Congrats on your launch!
Matt Sun
@esus Hey Esus, thanks for the insight! Honestly this scenario is quite new to me - credit card tested and paying hundreds in fees. I'd be curious to dig deeper into this!
Daniel Wasserlauf
@esus Thanks for bringing this up. In our payment integrations we do enable users to have stripe be their end payment provider, and while not perfect, there is an option inside of stripe for their fraud detection and radar rules to be setup which Paigo would run through before actually charging the end customer. Thereby giving an option for founders to have something in place to avoid the fees.
Esus 🛡️
@thisismattsun Yeah tbf I am unfamiliar with it outside of seeing it on Twitter, some examples haha: https://x.com/5katkov/status/129... This whole one is super compelling from @threehourcoffee : https://x.com/threehourcoffee/st... And another random one: https://x.com/LtCharmy/status/16...
Daniel Wasserlauf
@esus 🤯🤯🤯 Thanks for sharing those links. Payments are really the wild west on the internet still. I remember reading this blog post a few weeks back, and if you haven't read it I would reccomend giving it a skim https://piotrmierzejewski.com/p/... The author found some pretty interesting and indepth stuff regarding payment fraud, and credit card number generation.
Aashish Peepra
@thisismattsun @daniel_wasserlauf Hey Matt and Daniel! 🚀 Paigo sounds like a game-changer for SaaS billing, and the "Free Forever Plan" with unlimited access is a bold move. 🙌 How does Paigo tackle the challenge of integrating seamlessly with various tools used by different departments in a company? Excited to learn more about the automation and flexibility in action!
Daniel Wasserlauf
@aashish_peepra Its handled in a few parts. First off for data ingestion we have a multitude of ways Paigo can get data into the system which caters to any department / flexibility required for the integration. You can upload data via CSV, push data via our API, have Paigo Pull data from a kafka topic you host etc... See: https://docs.paigo.tech/usage-me... Then for data visulaization, you can simply use the dashboard ui: dashboard.paigo.tech. Or visualize it yourself by just pulling the same data down via our API. Or you can gather data down via a CSV file. For downstream systems you can recieve a webhook event whenever something happens inside of Paigo. We have a direct integration with zapier to make this very seemless. For instance if you wanted to load all invoices generated in Paigo into excel, or quickbooks, or get an alert in slack its all easy and possible. We really emphasize giving you a major toolkit and models to play with to suite your billing needs.
Naveed Rehman
is it a payment gateway or its top up on stripe etc? congratz. looks interesting as it is offering ease. but whats wrong with existing systems?
Daniel Wasserlauf
@naveed_rehman Paigo is a toolkit that makes it easy to automate billing processes and gives you the flexiblity to change prices, and work through billing challenges. Stripe is an end payment solution, a major difficulty with stripe is dealing with subscriptions + usage in an effective manner. With Paigo you can simply upload usage, and then experiment with the price / options where as with stripe this is much more difficult. Additionally, in existing systems there is usually a high initial fee to get started, and then they take a % of revenue. Whereas with Paigo, its really just dependent on how much you use the platform overall. For example you could only have 5 customers but bill each 100k, and its very likely you could just use Paigo for free.
Mehmet Bartu
Launching soon!
Congratulations, it's an amazing product!
Max Keenan
Was digging around with Paigo this morning -- the onboarding is solid, but the API docs could use a bit of work. Overall, looks pretty simple to set up and get running
Matt Sun
@max_keenan1 Hey Max, thanks for your feedback. We spent a lot of effort to make onboarding easy and smooth. And we surely will polish our API doc further!
Tony Yan
Will try to see if it suitable for us.
Daniel Wasserlauf
@zhitao_yan Yes! Let us know if you have any questions about your specific use case. Happy to chat. https://schedule.trypaigo.com
Wei Zhu
Great work @thisismattsun! In all the previous companies I've worked at and my current startup, billing has always been a patchwork of spreadsheet + python script + manual review, and there are always little issues that eventually roll up into a big problem... ... until Paigo. I'm a big fan of no-code solutions. Keep up the great work. Looking forward to seeing more of this!
Matt Sun
@zhu_wei1 Great to have product experts like your in the community!
Lakshya Singh
This is good for all the freelancers and SMEs there! Congrats on the launch!
Daniel Wasserlauf
@lakshya_singh Thanks so much! And yeah, its a great toolkit to get billing done quickly, and easily. :) Give it a spin!
Saulo Vallory
I love the feature set! Got super excited at first, but couldn’t figure out if you guys actually process the payments or if I would have to connect Paigo to my stripes account. If you do, where can I find the card fees? Also, please don’t be the AWS of payments! You guys have the most complex pricing I’ve ever seen for a BaaS. As I said, your feature set is great! Would it really make a difference if you guys had a flat fee per transaction volume? Also, I felt the emphasis on FREE here only led to disappointment when I saw it’s actually a free tier with only 100 tokens. That’s probably 20 to 25 sales at most, right? (Assuming customer, invoice, charge, and automation will each cost 1 token per sale) I was hoping you were free due to a deal with the CC issuers or something like that. $50/months isn’t expansive at all based on all you delivery (even if I still have to pay Stripe’s fees! But now it’s got a bitter taste :( I’ll probably become a customer anyways. I implemented Rocket Money’s (previously Truebill) subscription system, I know how much work that is. Even $200/month is only several developer hours! But hey, I’m only saying all this because I really liked your product and I wanna see you guys succeed!
Altiam Kabir
Congratulations on the launch of Paigo! Your customizable and automated billing system is a game-changer for SaaS businesses.
Daniel Wasserlauf
@altiamkabir Thanks so much for the support! We think so too! Just looking to make it easy and seemless for billing.
Thomas Constantine Moore
Thanks for including a free plan — always nice when I don't have to enter CC info right away :)
Saroj
@thisismattsun : Congrats on the launch team, the product looks amazing.
Nick Zelei
Love the price (free plan!). The UI could use a facelift to enhance user experience, but once you navigate it, the options are extensive.
André J
If it's free. Then how do you make money?
Daniel Wasserlauf
@sentry_co We have a usage metric called "Paigo Tokens" which get consumed whenever you make an invoice, add a customer, add a product metric etc.. After you use up 100 tokens you get bumped up to the next tier which is paid. More info here: https://paigo.tech/pricing