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Paillor β Employee support & automation platform
Paillor is a employee support and automation platform that unifies Knowledge bases, SaaS automation, and Help desk functionalities in one place with AI for every type of employee question or support requests via Slack, Microsoft Teams, Google Chrome.
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@kjosephabraham Thank you so much for the congratulations and well wishes! π Getting to launch day was a journey full of challenges and learning experiences. From refining our product features to ensuring seamless integrations and maintaining user-friendly design, our team put in a lot of effort and late nights to make Paillor the best it can be.
What aspects of Paillor are you most interested in exploring? We'd love to hear your thoughts! π
@max_savonin1 Thank you for the great feedback and insightful questions! π We're thrilled that you find Paillor's features useful.
1. Customization: Yes, businesses can fully customize the chatbot's responses and knowledge base content to match their specific needs and company culture. This ensures that the support experience feels tailored and relevant to your team.
2. Security and Privacy: We take security and privacy very seriously. Paillor uses advanced encryption to protect sensitive data, and we comply with industry-standard practices and regulations to ensure data security and user privacy. We regularly update our security measures to stay ahead of potential threats.
Your interest in the technical aspects of a developer is exciting for us! Paillor's AI and chatbot functionalities are built on robust machine-learning models and natural language processing techniques. We always welcome contributions from skilled developers, and we'd love to discuss how your expertise can align with our future development.
The free tier is a great way to experience Paillor's core features. Feel free to reach out if you have any more questions or need further details! How would you like to see customization options improve employee self-service in your organization? π
@max_savonin1 Thank you for your enthusiasm! π Yes, businesses can fully customize the chatbot's responses and knowledge base to fit their needs and culture. We prioritize security with strong encryption and access controls to protect sensitive data. We'd love to discuss your technical expertise and potential contributions. Our free tier is a great way to explore Paillorβs benefits! π
@kjosephabraham Thank you so much! π We faced various challenges, from perfecting our AI algorithms to ensuring top-notch security and seamless user experience. Overcoming these hurdles has made Paillor stronger and more reliable. Weβre excited for the opportunities ahead! π
@doganakbulut A great problem solver for enterprises dealing with vast info silos and employees looking to find the easiest ways to solve their problems. Congrats. Love the intro. Just the way it should be :)
Big fun of building a high-quality knowledge base.
It's like having one more mini manager helping your team!
Do you have anything to search and add article and guides from external sources? Like blogs, courses, etc.
@kostyabolsh Thank you for the support! π We're glad you appreciate the importance of a high-quality knowledge base. Having it is indeed like having an extra mini-manager on your team!
Yes, Paillor allows you to integrate and add articles and guides from external sources, such as blogs and courses. This way, you can enrich your knowledge base with valuable external content, making it even more comprehensive and beneficial for your team.
What external content types are you most interested in incorporating into your knowledge base? π
@selin_coktin what I did integrated as Head of Success:
β of a lot of articles from HubSpot Blog, Medium, etc
β YouTube videos with remarks
β link to books
β articles we wrote internally
β recorded few videos internally
@kostyabolsh That's fantastic! Integrating diverse resources like HubSpot Blog and Medium articles, YouTube videos with remarks, book links, internal articles, and recorded videos is a great strategy. It creates a comprehensive knowledge base that genuinely benefits your team.
How has this integration impacted your team's efficiency and support processes? π
@kostyabolsh Thank you for the kind words! π Absolutely, Paillor allows you to search and add articles and guides from external sources, such as blogs and courses, to build a comprehensive knowledge base. It's like having an extra mini-manager indeed! ππ
@kostyabolsh Thank you for the enthusiasm! π We love the idea of Paillor acting as a mini manager for your team. Yes, Paillor does support searching and adding articles and guides from external sources like blogs and courses. This helps keep your knowledge base comprehensive and up-to-date.
If you have any other questions or suggestions, feel free to share. What's your favorite feature so far?
Congrats on your launch! This would have been super-useful in my previous company where everyone seemed to work in their own little silo and you never knew who you needed to turn to for HR and IT questions! Broken laptop? Is it a HR or IT issue? Do you ask finance or HR or your manager on how to claim expenses?
Love it!
@peterclaridge Thank you for the congratulations and for sharing your experience! π We're glad to hear that Paillor could address those challenges by streamlining HR and IT support and clarifying processes. With Paillor, youβll always know where to turn for help, saving time and reducing confusion.
Is there a specific feature that would have made the biggest difference in your previous company? π
@peterclaridge Thank you for the kind words! π We're thrilled to hear that you find Paillor useful. Our goal is to break down those silos and make it easy to get the right support. Which feature do you think would have been the most helpful in your previous company: the AI Chatbot for instant answers, the Knowledge Base for centralized information, or the Help Desk for streamlined support requests? π
@peterclaridge Thank you! π Paillor is designed to break down those silos and streamline support across departments. Whether it's an HR or IT issue, or even an expense claim question, our AI-powered system ensures you get the right help quickly and efficiently. ππ©βπ»
This is great and so helpful for companies that are just starting in the market. A true life-saving tool. Congratulations!
@alexdigitalmkt Thank you so much for your support! π We're thrilled to hear that you find Paillor to be a life-saving tool for new companies. If you have any questions or need assistance, feel free to reach out. Congrats to you as well on your journey, and thanks again for your kind words! ππ
@alexdigitalmkt Thank you! We're delighted that you find Paillor to be a life-saving tool for companies just starting out. π Have you had the chance to explore its features yet?
@kshitij11
Absolutely! Intercom is a big inspiration for many startups and teams with their innovative approach to customer communication. Do you find them inspiring :)
@kshitij11 Thank you so much for your support! π
Our design is inspired by several successful platforms to ensure a familiar and user-friendly experience. We're glad you like the look of Paillor! If you have any other feedback or questions, feel free to share.
@kshitij11 Thank you for the kind words! π We're glad you think Paillor looks cool. While we do admire Intercom's design, our goal was to create a unique and intuitive interface that best serves our users. Your feedback is super valuable, and we'll keep it in mind as we continue to evolve. Thanks for checking us out! π
Amazing functionalities, it's so simple to manage knowledge bases now thanks to Paillor. Congrats on your launch!π
@johnberg Thank you so much Johnberg, Paillor knowledge base is state of art and you can connect over 23 sources such as like Sharepoint, Google Drive and more to make it smart. Thats how we can solve employee issue immediately via chatbot.
Did you ever found your self lost to find information at work?
very timely and apt product for the current times, be great to know about the product agenda in a few words too, the big ideas and what to expect in the coming months
@alper_yurder1 Thank you for your kind words! π Paillor is all about simplifying everyday tasks and enhancing productivity. Our big ideas revolve around making life easier with smart, user-friendly tools. In the coming months, you can expect exciting updates like AI-driven assistance, enhanced user interfaces, and seamless integration with popular platforms. Stay tuned for more! πβ¨
@alper_yurder1 Thank you for the kind words! π
Paillor aims to boost team collaboration with easy communication and project management. Upcoming features include advanced analytics, AI insights, and more app integrations. So, stay tuned! Also, what feature are you most excited about?
@alper_yurder1 Thanks for your interest and support! π Paillor is all about enhancing customer engagement through personalized interactions and seamless communication. Our big idea is to make every customer feel valued and heard, driving satisfaction and loyalty. In the coming months, expect new features focused on advanced analytics, AI-driven insights, and even more integration options to streamline your workflow. Exciting times ahead! π
I think every HR person reading this should truly consider checking it out. Automating the most repetitive questions can save tons of time. Excellent looking platform!
Congrats on the launch!
@anthony_latona Thank you so much, Anthony! π Employee support can be both challenging and costly. Automation, especially during employee onboarding and offboarding, is crucial. π€
How was your onboarding experience when you joined your new company? π
@anthony_latona Thank you so much! π We believe Paillor can be a game-changer for HR professionals by automating those repetitive tasks and saving valuable time. We're glad you like the platform! If you have any questions or need more info, feel free to ask. Which feature do you think will benefit HR the most?
Contacts on the launch Paillor team! π Especially impressed by the AI knowledge base on Slack - seems super useful and intuitive β¨
@dilara_basaran Thank you so much for the congratulations and kind words! π We're glad to hear you're impressed by the AI knowledge base on Slack. We designed it to be super useful and intuitive, enhancing team collaboration and support.
Is there a specific feature of the AI knowledge base that youβre most excited to use? πβ¨
@dilara_basaran Thank you so much! π We're glad to hear you're impressed with the AI Knowledge Base on Slack. It's designed to be both useful and intuitive. How do you think this feature will benefit your team the most? β¨
Huh, it's kind of neat that you can automate tasks with AI too and get it to not only search information, but also perform actions. It does look pretty streamlined end to end, from chatbot to knowledge base search to taking actions.
Congrats @doganakbulut and team!
@tonyhanded Yes, Tony, companies are struggling to provide consistent service to everyone. No one wants to wait 15 hours for simple IT or HR requests. With the help of AI and machine learning, we solve employee issues by connecting 200+ apps inside the chatbot. π€
Have you ever found yourself waiting hours for HR support? β³
@tonyhanded Thanks for the feedback! π We're excited to hear that you find Paillor's capabilities interesting. If you have any questions or need more info, feel free to ask. Also, what feature are you most excited about?
Great idea AND great execution! everyone always says that "AI will take our jobs" and "AI is smart enough to work more efficiently than humans". Yet, no one has delivered a product that actually does this until now. Well done!
@zachary_ferioli Thank you so much for your kind words! π We're thrilled to hear that you appreciate both the idea and execution of Paillor. Our goal is to show how AI can enhance productivity and efficiently work alongside humans. Your support means a lot to us! π
@zachary_ferioli Thank you so much for your kind words! π Our goal is to make AI a valuable assistant that boosts productivity. Do you have any suggestions or questions? What feature are you most excited about?
@zachary_ferioli Thank you for the amazing feedback! π We're excited to hear you appreciate both the idea and execution. At Paillor, we believe in using AI to empower, not replace, humans by making work more efficient and enjoyable. Which feature do you think will be the most impactful for you or your team? π
Congrats on the launch, Dogan! This product is so great, I remember when I used to do HR during our early days, this would be kind of a pain. Even worst after hitting growth.
Good luck with everything!
@cem_ozcelik Thank you very much! We're thrilled to hear you like our product!
@cem_ozcelik Thank you so much for the congratulations! π I'll be sure to pass your kind words on to our team. We're thrilled to have your support and are excited to see how Paillor makes a difference for you. If you have any questions or feedback, feel free to reach out! π
@cem_ozcelik Thank you so much for your support! π
We're thrilled you like Paillor. If you have any questions or feedback, we'd love to hear them!
@cem_ozcelik Thank you so much for the congratulations and kind words! π We're thrilled you like Paillor. Is there a particular feature that caught your eye? We'd love to hear your thoughts! π
Congrats on the launch! As an engineering manager, this will be super helpful in getting the team aligned on a common knowledge base.
@ler_ws Thank you for the congratulations! π We're glad to hear that Paillor will be helpful for your team. Aligning everyone on a common knowledge base can really boost productivity and ensure everyone has access to the information they need.
Is there a particular feature of the knowledge base you're excited to use with your team? π
@ler_ws Thank you so much! π We're thrilled to hear that Paillor can help your team stay aligned. If you have any questions or need support, feel free to reach out. Happy collaborating! π Would love to invite you to the app and use it :)
Awesome product. Would have been very happy to have this on several occasions while working for big corps. Congrats on the launch! ππ»ππ»
@ivan_ilin Thank you for the kind words and well wishes! π We're excited to offer a useful tool for organizations. Have you had a chance to explore Paillor's features yet? π
Looks great! I like the idea of this concept, our team is relatively small, but our knowledge base is already quite big, i think we will need to add something like this product to our workflow pretty soon. Congrats on the release!
@sm_solovyev Thank you for the kind words! π We're glad you like the concept of Paillor. It's designed to scale with your team's knowledge base, making it easy to manage and access information as you grow. If you have any questions or need assistance integrating Paillor into your workflow, feel free to reach out. Congrats on your expanding knowledge base, and thanks again for your support! ππ
Congrats on the launch! Paillor is a must for every remote/distributed team, especially lean ones!
@elen_u Thank you for the congratulations! π We're excited to hear that you see Paillor as essential for remote and distributed teams. We're dedicated to making teamwork smoother and more efficient, especially for lean teams. Thanks for your support! π
@elen_u Thank you so much! π We're thrilled to hear that you find Paillor essential for remote and distributed teams. Do you see Paillor as a supportive tool for internal use or a threat to existing tools? π€
@elen_u Thank you for the congratulations and for recognizing the value of Paillor! π We designed it with remote and distributed teams in mind, aiming to enhance communication and efficiency. Are there any specific features you're excited to use with your team? π
Congratulations on the launch @elias_ari π Very important tool for employees to automate and integrate a lot of information that could usually be cluttered over a period of time.
@muzammil_22 Thank you so much for the kind words! π We're glad you see the value in automating and integrating information to reduce clutter. Have you had a chance to see how Paillor works in your organization? π
I see Paillor as a crucial addition for growth startups. Ad hoc knowledge transition can be tricky in chaotic environments, and Paillor appears to address this pain point well. I'm curious about how many integrations Paillor currently supports and what the integration roadmap looks like.
@keremkocer Thank you for your insightful comment! π We designed Paillor to tackle the exact challenges you mentioned. Currently, Paillor supports integrations with popular tools like Slack, Google Workspace, and Trello. We have plans to expand our integrations further, with upcoming additions including Jira, Confluence, and Microsoft Teams.
Which integrations would be most beneficial for your team? Also, how do you currently handle knowledge transition in your startup? We'd love to hear more about your experience! πβ¨
@keremkocer Thank you for your thoughtful comment! π We appreciate your insight into how Paillor can help growth startups manage knowledge transitions. Currently, Paillor supports several key integrations, with more on our roadmap to ensure seamless connectivity across various tools and platforms. If you have any specific integrations in mind, we'd love to hear about them!
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