Hey everyone! Kam and Alex here. We founded Papercups a little over a year ago and wanted to provide an open source alternative to customer support tools like Intercom and Zendesk. We've recently launched one of our most asked for features: email support. Now in addition to chat and SMS, you can also respond to customer emails directly from our Papercups dashboard or Slack. Simply create a new forwarding address from Papercups and route any emails directly to it. We have over 2,000 users on Papercups and hundreds of thousands of customer messages sent and we hope to send millions more! For a limited time we are offering a Papercups deal with our Product Hunt launch to get 30% off of our Team and Lite plan for the next year. Just email us at hello@papercups and we'll send over redemption instructions.

Love the slack integration. It's a seemingly small step, but it makes it so customers are right with you, like a team mate, where you already spend most of your time. Great work team!

Cant wait to use this feature!!!

Saves me quite a bit of time out of my day!

Nice feature! Congrats on the launch!