Subscribe
Sign in
Start new thread
Papercups
p/papercups
Open source Intercom Alternative
Visit Product
Kam Leung
Papercups: Shared Inbox — Reply to Emails, Chat, and SMS from Slack
5
•
Papercups shared inbox allows you to forward emails, SMS and live chat into Papercups, and reply from Slack, our dashboard, or our mobile app. Respond to any conversation from where your team works.
Replies
Kam Leung
Maker
Hey everyone! Kam and Alex here. We founded Papercups a little over a year ago and wanted to provide an open source alternative to customer support tools like Intercom and Zendesk. We've recently launched one of our most asked for features: email support. Now in addition to chat and SMS, you can also respond to customer emails directly from our Papercups dashboard or Slack. Simply create a new forwarding address from Papercups and route any emails directly to it. We have over 2,000 users on Papercups and hundreds of thousands of customer messages sent and we hope to send millions more! For a limited time we are offering a Papercups deal with our Product Hunt launch to get 30% off of our Team and Lite plan for the next year. Just email us at hello@papercups and we'll send over redemption instructions.
Jacky Wang
Cant wait to use this feature!!!
Berna Gonzalez
Nice feature! Congrats on the launch!
Brian B
Saves me quite a bit of time out of my day!
Stepan Parunashvili
Love the slack integration. It's a seemingly small step, but it makes it so customers are right with you, like a team mate, where you already spend most of your time. Great work team!