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p/paphus-live-chatCommercial virtual agent, live chat, chat bot, forum service
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Agnieszka

LiveChat Lite - Assist, support, and sell via your mobile device.

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Support customers on the go with LiveChat Lite and offer a superb customer experience wherever you are. The LiveChat mobile app is with you whenever you need, and works seamlessly even on poor internet connection.

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Sean Kumar
Love you UI looks great. Does this integrate well with a webflow e-commerce site?
Agnieszka
Hunter
@sean_kumar Yes! Webflow even created a dedicated tutorial video for integrating LiveChat:
Aaron O'Leary
What would be the biggest selling points of LiveChat vs something like Intercom
Agnieszka
Hunter
@aaronoleary Hi! 👋 Good question! Definitely it would be 24/7/365 support – you can reach out to us with any issue or question, from setting up license, through making changes or billing cases. Another thing is much clearer pricing and lower entry cost. In addition to that, we provide secure solution, with 99,9% servers uptime per month - our servers are monitored 24/7 to avoid any possible issues. We also provide over 170 integrations with different softwares, and full documentation for developers to let you create perfect tool.
Szymon Biegas
Maker
Hello Product Hunt! It's great to see your feedback and all of your comments! Let me give you some background. LiveChat is a customer service platform that delights customers and fuels sales. After years of experience in communication, we’ve learnt what matters the most. It’s all about being flexible and available to customers. That's why we released LiveChat Lite - the mobile app which is with you whenever you need and works seamlessly even on poor internet connection. It’s fast for your team and fast for customers. Easy-to-use software that makes it simpler to repeatedly offer good customer support at all times. Powerful features close at hand: - Customer details - Incoming message sneak peek & ready-to-go responses - Multi-channel support - File sharing - In-app and push notifications - Agent list with editable profiles With LiveChat Lite, you can solve customer problems in a flash, support smarter and, most importantly, scale your customer service and close more deals!
Juan Sarmiento
Great job! So, it is a Widget and an App, I can manage conversations and interactions in both (mobile and desktop) at the same time, right?