Felix Gerlach

Passbase - First of its kind no code identity verification engine

Passbase is an identity verification solution that helps companies onboard users from over 190 countries and screen 6,000 government IDs. It can be integrated with no code at all or natively on web, mobile and in check out flows in a matter of seconds.

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Felix Gerlach
Hi everyone! CPO of Passbase here. We started Passbase because we want to build the trust layer for the internet which is important for the next wave of online products and society at large. We spent the last 8 months reimagining how to make secure and trusted identity verification more accessible and we’re very proud to share this with you today. We want to say a big thank you to the awesome companies and teams that supported us from day one and whose feedback and feature requests made us stronger. Some of the features that we're most proud of to highlight are: - No code verification via a web link - UI customizations - Built in Anti Money Laundering - Native support with APIs and mobile SDKs - Verification automations Give it a try - we'd love to hear your feedback. My cofounders - Mathias and Dave - and I will be responding all day and look forward to hearing your thoughts! Thank you, Felix 💙Enjoy the free trial when you sign up and the 3 months subscription fee waiver will be automatically applied once you upgrade at any time in the future.
John Delavera
@felixgerlach Felix does the 3-month subscription fee waiver apply today?
Felix Gerlach
@john_delavera Please reach out to my team and we waive it for you! Passbase.com/demo :-)
John Delavera
@felixgerlach I saw the calendar for booking a call, but I am semi-deaf. Can I contact support via https://support.passbase.com/kb-... pls instead.
Fabian Höhne
Wow, that is an easy and slick way to verify customers. In travel we have issues with fraud i am looking forward to verify future bookings with you guys. How long does it take to get online? Is there any long waiting approval needed?
Dave McGibbon
Hi @naibaf - you can get up and running in a few minutes (depends also on if you want to customize your flow with UI and other steps).
Fabian Höhne
@dave_mcgibbon1 that is awesome and exactly what we need. I just registered and verified myself within seconds.
Dave McGibbon
@naibaf Awesome, we're here if you have more questions!
Oliver McQuitty
We have been using Passbase for almost a year now and could not be happier with how well it works, the seamless integration and the levels of security it provides our customers with. @felixgerlach @dave_mcgibbon1 and @mathias_kl have done a fantastic job. I could not recommend it more highly!
Felix Gerlach
@olliemcquitty Thanks so much for your support and great to hear that. It is amazing to work with you and your team!
Mathias Klenk
@felixgerlach @dave_mcgibbon1 @olliemcquitty Thanks Oliver. We love working with you guys together! Thanks for all the great feedback over the last months and the trust you put into us early!
Daniel Kilger
Awesome product. Very much looking forward both from a consumer side by not being angry about long waiting times and a stupid process like most of companies still have, but also from a founder perspective since this is a very interesting feature to integrate. So just to be 100% sure (still hard to believe): With a nearly „plug and play“ process I integrate ID check that employs state of the art money laundering regulations into my products and thats it for me?
Dave McGibbon
@daniel_kilger1 That's right. You can follow our documentation and integrate AML compliant identity verification + sanctions screening into your product. The current record for integrating a Passbase solution live is about 30 minutes. Under 5AMLD you will still need to monitor transactions on your platform but we take care of the user KYC part. The reason we built this is because we were founders looking for a solution to the problem much like yourself. Other providers were hard to work with, clunky, and expensive! If you don't quite believe it yet try it out for yourself: app.passbase.com/signup
Mathias Klenk
@dave_mcgibbon11 @daniel_kilger1 Looking forward to it Daniel!
🚀 Pierre-Henry 💡
Sounds like a very promising and handy service! Great job. How does it work exactly under the wood?
Dave McGibbon
Thank you @phenrysay! Once you as a company sign up you'll be able to start verifying users by integrating natively (we've got SDKs for iOS and Android or on web) or via a weblink. Users go through 3 quick steps including document upload and then you can approve or reject the results from your dashboard.
Patrick Häde
I was one of the first people to try this out! The team is fantastic and the support they provide spot on. Highly recommended!
Felix Gerlach
@patrick_hade Hi Patrick, great to have you as one of our earliest adopters in our Passbase community.
Mathias Klenk
@patrick_hade It is a pleasure working with you Patrick!
Neel Popat
This product is great and much needed! The team are super responsive, personable and have improved the identify verification process!
Felix Gerlach
Hi @neelpopat, great to hear from you! Looking forward to see Donut conquering the crypto fintech market!
Jakob Bodenmüller
Sounds amazing and it could be helpful for our own business! How do you make sure that the user data is uptodate?
Mathias Klenk
Hey @jakob_bodenmuller2, as part of the ID document check, we look at the expiry date of the document. Hence you will receive in the API result if the identity document of the person is still valid.
Keno Peer
I got introduced to passbase v1 a few months ago and loved the ease of use from a business perspective as well a a client. Excited for V2 - you guys will come far in the game!
Dave McGibbon
Thank you @keno_peer1! Excited to have you onboard
Mike Mahlkow
Built-In AML sounds insanely valuable. How does it work? Are you matching the names on the IDs with names in the databases? Or is there more to it?
Dave McGibbon
Hi @mikemahlkow! It's quite powerful for financial services or any business that needs to comply with AML regulations. We extract name and birthday from the identity document. We run this name and birthday against a large set of databases including Watchlist, PEP, Sactions, and Adverse Media and flag to you if there are any issues that should be reviewed prior to the individual onboarding!
Simon Small
@mikemahlkow @dave_mcgibbon1 I'm sitting here watching the "Processing" of my own ID (which is a genius way to get someone started btw). And my brain starts thinking - this is taking a while. It didn't even occur to me that the processing delay is all of the AML that's happening. I wonder if the "Processing" button could say "AML Checking". Then I'd be like "wow - they are doing a really thorough job"... it's a chance for you to show off all of the AML work. You know how SkyScanner check your travel plans against airline companies and they flash up on-screen all the different airlines and associations they are checking against. I think that could help with the credibility factor... blow some minds of people who don't really know what they are looking at currently... that's if its possible/relevant in your eyes...
Mathias Klenk
@mikemahlkow @dave_mcgibbon1 @simon_small I really like the idea. I think we should add that. Could be a great way to keep the user engaged. Thanks for sharing the idea Simon! @felixgerlach
Simon Small
@mikemahlkow @dave_mcgibbon1 @felixgerlach @mathias_kl awesome. this is my first time interacting on Product Hunt, so its nice to see the interaction from people actually making the decisions...
Simon Small
When Xero was released (first cloud-based accounting platform in 2007) it actually expanded the market and people (my sister for one) were telling me I should sign up even though I didn't have a business at the time. Passbase reminds me of that. I came on here from Dave McGibbon's LinkedIN post, read all these amazing comments, tested it out and I'm like "I can use this". I'm not even in the market. But I need to vet people who work with me. I got stung by a scammer who I engaged and my business partner said, "well did you vet the guy?" - no. I think it is a brilliantly executed solution. From a product and onboarding process, it's made AML easy and sexy. I enjoyed the process. Every screen that stepped you through the collection of the identity was "next level" - subtle stuff that I can't quite recall, but I think you guys have really nailed something. I'm in...
Dave McGibbon
Hi @simon_small - It's an honor to be compared to Xero. We hope to expand the market for verified identities, especially as more important/sensitive interactions move online. We have a project planned for P2P verifications coming soon that will be a great fit for the type of interaction you described :)
Mathias Klenk
@simon_small thank you so much for that! We actually internally once said our ambition is „we want to make identity verification sexy“, so your comment definitely made me smile. We are happy that you enjoyed it! Thanks :)
Simon Small
@dave_mcgibbon1 great - I'm not up with the extent of the core AML /KYC / identity check market, but from what I'm reading from the users here and your team's response, you've ripped it all apart and built something fantastic. When you pay for a "background check" it covers police, criminal and other stuff. Will you expand to that? Do you have any of that baked into this.
Simon Small
@mathias_kl yeah - it's not something you can splash across the frontpage of the website - I thought as I typed it, "I wonder what these guys will make of the word 'sexy' " - glad I didn't hold back...
Mathias Klenk
@simon_small I know. But it was mentioned a few times to investors and they loved it! Haha
Alexander Pezzutto
Having spent the past 2 years looking at almost every verification platform out there, spending many hours meeting with their demo sales people, and always being shocked at pricing as a startup... Passbase was the first company to blow me away. No setup fee, as easy as a link behind a button, and per verification rates on par with the major competitors. Best of all? Free trial, instant setup, and NO waiting for sales calls to be shocked! As we finally come to launching our startup, we'll be sure to be working with Passbase.
Dave McGibbon
@alexander_pezzutto That's why we built it! We know your pain. We went through all the calls. The demos. The $20k upfront contracts. Happy we're not the only team that felt that way!
Alexander Pezzutto
@dave_mcgibbon1 Yup! Also, I would love to be able to use this deal, but already have an account setup, though we're not ready for a paid plan just yet (hopefully by the end of the Summer). Is there still a way to get hooked up?
Dave McGibbon
@alexander_pezzutto Shoot me an email at dave@passbase.com and we'll make sure you get the Product Hunt launch deal.
Geronimo Perez Terra
Awesome product, Best support. We were struggling to find an easy and fast solution and Passbase solved everything. Implemented in 2 hours, awesome experience. Congrats!! @felixgerlach @mathias_kl
Dave McGibbon
Love to hear how easy it was!
Mathias Klenk
@felixgerlach @new_user_26809ff180 Thank you for putting your trust into us and our product. It has been fantastic working with you and we love what you built with your own startup MyKeego!
Felix Gerlach
@new_user_26809ff180 @mathias_kl Thank you for joining us today, Geronimo! We've always enjoyed working with you and the MyKeego team. You can always leave us your feedback here as well: https://passbase.hellonext.co/b/...
🚀 Pierre-Henry 💡
+1 anyway! :)
Dave McGibbon
Thanks @phenrysay!!
Randy Griggs
Seriously we have been looking for a service like Passbase for what feels like eternity. This is awesome! Also super competitive pricing and thanks for the signup coupon.
Felix Gerlach
We're super excited to hear this @randygriggs! If you need anything during the free trial or when you activate your account - our team will be more than happy to help.
Dave McGibbon
@randygriggs Appreciate the kind words! Make sure you secure this special pricing by activating a sandbox account before the end of the day!
Florian Huber
Looks great... much needed solution for no-code integration of identity!
Felix Gerlach
@florianhuber Hi Florian, thank you for your support!
Evan Harris
Amazing. Just what we need.
Mathias Klenk
@evan_harris1 thanks Evan! Feel free to reach out to us via the website chat. :)
Magnus Jahnen
Really interesting product! How do you ensure privacy and secure such sensitive information? GDPR compliance?
Dave McGibbon
Hi @magnusja - Great question! From a privacy standpoint we gather the consent to process, manage, and store biometric and identity information directly from the user during verification process. We also allow for data localization upon request. In that way we are covered from a GDPR/CCPA standpoint. We invest a lot in our infrastructure and internal processes to ensure we keep users data safe. We have a full red team, generous bug bounty program, and are in the final stages of our ISO270001 and SOCII certifications. Lastly, we're moving towards a more decentralized architecture over the coming months/quarters to ultimately give consumers control over their identity information in a self sovereign format.
Manuel Z
Nice product, ?makers What databases are supported in the integration?
Dave McGibbon
@manuelz currently the database integrations are all controlled by our API and we do not have any direct integrations. You can use our Zapier app to connect our API with a variety of services. We've seen Passbase connect to Hubspot, Google Sheets, Firebase, and a bunch of other services that way.
Katya Bachrouche
This is amazing and SO needed. Congratulations, team!! Do you envision this as a potential solution for fraudulent ecomm purchases? Or possibly a supplement to companies' current fraud check protocols?
Dave McGibbon
Hi @katyabachrouche! The primary use case we see in ecomm right now is securing the purchase of age restricted products, however, once someone is verified we make facial biometric check easily available. In this way you can use a face as a 2FA right in the checkout process!