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Stories by Perfect Recall — Share key moments from customer calls with your team
Perfect Recall lets you clip and curate moments from your customer calls to share with your team. Written notes are glossed over. But videos of real customers are incredibly engaging. That’s how you get your team to understand exactly what customers need.
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I've been using Perfect Recall for 4+ months now as our user research (UXR) tool. We record every manual onboarding and then are able to share choice snippets with various members of team be it devs, growth, or founders. It just works without any overhead 👌
Our team has been loving using Perfect Recall since July 2021. Recordings are very good quality.and works as described Great support and the team is constantly adding features. I am looking forward to using the hew stories feature!
Maker
@eric_e_putnam Thanks so much Eric! I really appreciate that and I hope you're able to get even more value out of Perfect Recall with the Stories feature! ☺️
Perfect Recall has been one of the most impactful tools I have ever used in my business. It took me all of 3 minutes to set up, works flawlessly every single time, and has massively reduced my stress about trying to jot down every detail of a meeting.
I have been using the stories feature for a couple weeks for compiling testimonials too. It's incredibly easy to use and looks really nice when people click on the link.
@amanda_zhu and @davidgu have been incredibly receptive to feedback and are making a lot of improvements.
This review isn't sponsored. I didn't get anything for it. You're just hearing from a guy that has felt a major, major drop in work stress because of this tool. Long live Perfect Recall!
Maker
@davidgu @kickstart Aw Bryan, thanks so much for the glowing review. It honestly means so much and we love hearing from you! :) Really happy that Perfect Recall has been helpful to you and we hope to continue improving it everyday!!
@amanda_zhu @kickstart We love you Bryan! I appreciate you writing such a great review. We have a ton of stuff on the roadmap that hopefully will help boost your workflow even more, so stay tuned! 🙂
Been using Perfect Recall for close to 6 months and It has really helped my team understanding the client requirements well. Recording and Transcription of very high quality. The team is fabulous as well very supportive to all your queries and the updates do come regularly.
My first thought was fishing for the right moments might be a pain. But dang, when you showed that you can choose video snippets by just selecting the transcript text - you won me over! This is very cool and practical.
Maker
@jbear36 Awesome to hear that! Thanks Jeilan. We make it super easy to grab the clips because people don't want to use video editing software for a reason 🙂
This product is amazing!! 😍 Amanda and team have done a fantastic job by releasing stories to an already great product of Perfect Recall! It’s an incredible tool and I’m glad it’s part of my arsenal!
I have been using Perfect Recall for the past 2 months, every time I have a meeting or lecture on Zoom, and the real time transcription and the final recording are flawless in English and Spanish. All my students and clients are stunned when they see Perfect Recall transcribing on the fly. You could also use this tool to transcribe (in many languages) your videos by just uploading the file to Perfect Recall. I am a happy clam. Thanks, Amanda Zhu for making this possible. 5 stars from me.
Maker
@rolando_vargas1 Thanks so much Rolando! This means a lot to us and I'm super happy to hear that PR has been valuable to you. :D
Been using Perfect Recall since April 2021 and I'm very pleased with it. Clients love being able to see their 'brilliant quotes' from a meeting relayed out. The transcript is very useful to send to clients too. Improvements being made all the time by the pro active team.
Been relying on this tool for the better part of 4 or 5 months now. The ability to create value add mini clips to not only share with clients, but to also embed on twitter or other socials (where I can tag them to engage them for social proof) has been a game changer.
Looking forward to testing out Stories and still holding out for Google Meet integration!
Maker
Hey Product Hunt community! 🙋♀️
We’re stoked to share Stories by Perfect Recall today. Stories is a feature which lets you create highlight reels from your customer calls. Whether you’re doing user interviews, product demos or sales, you’re going to want to share your learnings with the rest of your team.
Instead of sharing your notes from the call, we believe the best way to communicate your learnings is to share video footage of what actually happened.
Hearing the words directly from the customer’s mouth is how you build customer empathy and deep understanding - so your team can build a better product. (Eg. It’s a lot more painful watching someone struggle with your product than reading "customer had a hard time with the product")
Here’s how it works:
🔴 Perfect Recall records your customer calls
✂️ Clip key moments from the recording
🎞️ Stitch together your Highlight clips to tell powerful Stories
📬 Share with your team and watch as everyone rallies around the voice of the customer
Would love to hear your thoughts, feedback and suggestions! Ask us anything in the comments section, or try it out for free! 🎉
I've been a power user of perfect recall since I founded my company. I use it during all of my customer interviews and sales calls. It's a great tool that allows me to take awesome notes, and share them with my team.
The teams really responsive to bugs and errors, so if you find anything they'll fix it quickly. I one hundred percent recommend using perfect recall to any PM or Founder.
Congrats for the launch @amanda_zhu it looks great 👏🏻
I'd love to try but I couldn't go farther than create a workspace. When I click "create" it shows the next popup but goes back to the "create your workspace" one
Congratulations on the launch, not quite the same but I used to pin the best reviews and comments to the wall in my factories kitchen area so everyone could see the impact our product had on people - staff really like it
Maker
@simon_barker1 Super cool to see how the same concept can be applied to different industries. Really interesting! 😮
We use Perfect Recall from June 2021, and it has helped us a lot in support and selling tasks to final customer.
If you use Zoom for your sessions it is fantastic to recover any piece of valuable information (use cases, testimonies, bugs, ...)
The Stories work very well to link different pieces of video in the same space.
The work team is very proactive.
@administracion_gesforma_ Happy to hear that Perfect Recall has been helpful for you!
Paragon