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Pilot — The first ISP that doesn't suck (NYC Only)
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@smalter Many of our customers have come to us from TWC. They were paying anywhere between $200-$500 /month.
TWC doesn't offer a 100Mbps up+down option with no contract and an uptime guarantee. That's where we come in!
@paulgeller is that at home or for your office? Pretty good price nonetheless. I have FiOS at home, yet it still lets me down every evening :'(
Is this a result of the Last Mile/Common Carrier rule in the new FCC Net Neutrality directive?
@paulgeller Good question, this is not a result. The new FCC NN rules came out after we launched. The first set of rules to be introduced do not require existing last mile providers (like Verizon) to provide new providers (like us) with access to their infrastructure.
Ahh man- I know a lot of NYC residents who would love to have this option at home. Is there anything preventing Pilot from serving the residential market, or is it just a decision made early on to initially focus on the commercial side?
@nicolasegosum 38 EUR for business or for residential? Our pricing is just for businesses. Many companies here in NYC pay $3000+ for internet, it's insane!
We all hate our internet providers. They're slow, unreliable, and overpriced. We think you should love your ISP, and that's why we built Pilot (currently available for businesses in Manhattan). We offer gigabit internet with transparent pricing, no contracts, and Meraki-like control of your office network. We just updated our website and we'd love feedback. I'm here to answer any questions!
PSA: We've opened up an exclusive promo for today only for companies that sign up via product hunt. It may or may not involve free gigabit internet :)
@nicolasegosum @m_patrik Keep in mind these are business internet plans that probably allow much larger amounts of bandwidth. A regular home connection with 150mbps in the US on Verizon FiOS costs $200 a month for example.
@nicolasegosum Belive it or not Internet connections here in US are way more expensive (and slower) than in Italy with Fastweb. They're also targeting businesses not the domestic market, they likely have better SLAs, guaranteed bandwidth and more. Fastweb at 38 EUR/month only guarantees you that during the weekend they are not working :)
Amazing! I don't think my company is big enough to splurge on this, but the future is bright :)
@bhalp1 Thanks, Ben! When you're ready, we'll be here! Feel free to DM me with your office address.
Are there any plans to also offer residential services? If yes, how far are we from that? Could really use this at home...
Keysheet