Pip!
p/pip
Send your friends useful notifications with ease. Pip!
Ryan Block
Pip! — Send your friends useful notifications with ease. Pip!
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Replies
Ryan Hoover
@ryan shared a beta of Pip! a few weeks ago (#hipsterstartuphumblebrag) and I've been looking forward to its launch when more of my friends are on it. It feels very Yo-inspired, giving people an quick way to interact one-to-one but with far more utility than Yo's initial release. I'm curious to see what other types of pips (is that what we're calling them?) come out in the future and if they open an API so others can add to it. Spill the deets, other Ryan!
Ryan Block
@rrhoover heh, yeah, we call them pips. Our next release (coming this month) will include two new general pips ("ETA?" and "I'm on my way!") as well as some fun ones for the holidays. After that? Well, you tell me, what do you all want from Pip? Oh, and API. We're not totally sure yet, but it's definitely something we've considered. We'll see kind of interest there is!
jns.eth
@ryan @rrhoover an API for this could be VERY interesting! :)
Ryan Hoover
@ryan taking inspiration from @jw's Goji, perhaps a "Let's grab coffee/drinks/food" pip that suggests a recommended location in-between the sender and receiver. Even (selfishly) better, what if you could Pip friends rad products you find on Product Hunt? :)
Ryan Block
@jw @rrhoover we've definitely talked about that meeting / location! I think it's a real possibility. Product Hunt pip? Will see if I can pull some strings!
Ryan Hoover
@ryan your API key is only a few clicks away :) http://www.producthunt.com/v1/oa...
Kevin Rose
Congrats on the launch, Ryan :)
Ryan Block
@kevinrose much love, buddy :)
Riz
As someone who worked there a while ago, nice to see AOL's product group get to release something new! Minor thing that's bothering me: That damn 22% battery in the landing page screenshot!
Ryan Block
@rizzledizzle GAH that was supposed to be fixed. Thanks!
Ryan Block
@rizzledizzle okay, it's fixed now. Basically, we lost the Lightning cable that charges the screenshots in the web server, but we got it worked out.
Pieter Walraven
@rizzledizzle haha love this. It's all in the details!
Ryan Block
@rizzledizzle @PieterPaul this made for a hilarious discussion yesterday because I noticed the 22% in some other images, and asked our design team to make sure we always had fully charged screenshots. I guess a few slipped through!
Morgan Missen
Much cuter than the first pip I thought was being hunted!
Pieter Walraven
@ryan Need Pip in ROW :-)
Ryan Block
@PieterPaul no idea what this means
Pieter Walraven
@ryan any update on the availability of Pip! in Asia (Singapore to be specific). Can't wait to get my hands on it :)
Ryan Block
@PieterPaul we're working on it! Not sure yet when it will be done but it's our top issue right now.
Pieter Walraven
@ryan work harder plz ;)
Ouriel Ohayon
i don't understand something. why would you need to have a new chat app to send short messages? can someone explain?
Ryan Block
@OurielOhayon it's a companion app to whatever you already use to send messages. Pip just makes it easier to send some common messages, as well as making it a better experience for the recipient to receive them via Pip.
Jeremy Zykorie
@OurielOhayon @ryan From a user perspective, wouldn't the more effective solution be a keyboard extension where I could choose whatever common phrases I want to be there at my fingertips? Wouldn't be able to build a platform, and the integration with other info might not be as tight (maps, weather)...?
Ouriel Ohayon
@ryan @JeremyZ123 i second that. i don t see the point of another app to send just this type of messages. i understand why it is a little more usable but i don t understand why it needs to become a replacement, not to mention a starting point of my homescreen which is already busy. What could be useful though is if you could build a bridge to other messenging app from PIP. i start by asking a simple question in PIP but then through deep link start the conversation in whatsapp/viber or whatever...
Christian Montoya
Well designed and clever!
julieeeeeeeeeeeeeeeeeeeeeee
Really clean and simple design / experience! Enjoying it so far...
Ryan Block
@thejulielogan thanks! We really wanted to boil the experience down as much as possible, and provide something that made it not only much easier to send common kinds of messages, but also to make those messages even more useful to receive via pip than if it was sent via traditional text message. (That said, if your friends aren't on Pip yet, we'll still send the best possible version of each pip message via SMS.)
Sam Bauch
@thejulielogan @ryan that's an interesting bit, that you send SMS to friends who aren't on the app yet. curious about the decision making behind that.
Ryan Block
@thejulielogan @sammybauch well, came from two things. First, Pip is about making messaging easier, and we kind of miss out on that goal if EVERYONE you know has to be on Pip in order to make use of it. That isn't really easy, right? We wanted to provide some value to everyone sending and receiving messages, not punish users for not having their friends on Pip yet. Second, we think the most common means of encouraging users to share apps and services with their friends are kind of lame. Instead of asking you to spam your friends, just use the app as you please. Pip will do what it does best -- send your friends your messages -- and if it's via SMS, we'll subtlely let them know that the message was sent with Pip.
Sam Bauch
@ryan yeah makes a great deal of sense. I do think that requiring the recipient to have the app reduces immediate utility, but your way potentially reduces growth. It's just one of those fine lines to tread in mobile (messaging especially) products and it's always interesting to hear the reasoning behind the decision. Any concern about blowback from users who receive your SMSs? I assume the SMS is sent from the user's device rather than your servers via Twilio or something? And then I guess users without the app are sent a link to a page that has the information like sender's location (where necessary)?
Ryan Block
@sammybauch well, growth is certainly important, but I'd rather err on the side of maximum usefulness. The SMS is sent from our servers, not from the user's phone, to maximize ease of sending (i.e. fewer taps). We're def careful to watch and see whether the SMS recipients won't be into it, but we also include instructions on how to immediately stop receiving any SMSs from us ("reply back with STOP" or something to that effect).
Ryan Block
Pip is the first product launch from Alpha, the new consumer product labs group at Aol. Ask me anything, PH!
Kia K.
@ryan hi! got an email? or ping me at kia at venturebeat dot com -- would love to chat
Ryan Block
@imkialikethecar firstname at firstnamelastname
Joshua Scott
Seriously love this! Great job Ryan and team :)
Ryan Block
@iamjoshuascott thank you! Pip was really fun to build. Appreciate your early input, too!
jns.eth
The one issue I have with this is that (as is often the case with new apps) it's not in my local appstore yet. (Germany) ... @ryan any info on when it might make its way over? I'm super interested to try this out but not to the point of going through the hassle of changing stores (because - shame on apple - that requires too much work.)
Ryan Block
@sleinadsanoj great question. Because we built this shortly before tools like Digits was out, we had some early limitations on where we were sign up users via SMS. We hope to get it out into more countries and localized as soon as possible -- provided folks enjoy using Pip!
jns.eth
@ryan sounds good! Is there any ways of getting notified when it's available in my location? (As far as I remember apple doesn't provide a notification for that kind of thing...)
Ryan Block
@sleinadsanoj unfortunately not yet, sorry!
Shibendu Saha
nice idea! but my mobile number (India) didn't work "Pip currently only accepts mobile number" :( Also couldn't find any option to change the country code.(Probably from US)
Ryan Block
@shibendusaha sorry, we only support US numbers right now. Hopefully that'll change in the near future!
Veronica Belmont
Pip!
Riz
I don't see the point. Not everything needs to be made easier. I don't recall a pain point in the existing text messaging process. Just a thought!
Ryan Block
@riz I don't see the point of this comment. Not every product needs someone commenting like this. I don't recall a pain point in this existing conversation that this comment improves. Just a thought!
John Colucci
I know I've asked this internally, but a sign out option would be great to have very soon. So one can have two accounts. You know, brands. Or people with MPD. (I am the former, not the latter, for the record).
Ryan Block
@johncolucci honestly we never considered this as a tool brands would use, since it's a private, personal messaging app. But good to know!