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Feedback flows — Collect user feedback & measure analytics in just 30 seconds
A free AI-powered feedback tool designed to capture actionable insights at every stage of the customer journey.
Make your users feel heard with customizable feedback templates and deploy them in under 30 seconds.
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Hiteshi Soni
Maker
📌
Hi Product Hunt Community!
I’m Hiteshi, Head of Marketing at PLG OS. Today, we’re thrilled to launch our product 'Feedback Flow' by PLG OS - the easiest way to collect feedback from your users, seamlessly integrated into your customer journey.
PLG OS makes it incredibly simple to gather valuable insights with customizable feedback and survey templates that you can deploy during key touch points throughout the customer journey – all for free!
Startups often struggle with getting real-time, actionable feedback and tracking its impact. But we’ve made it easier than ever to capture user input and view real-time analytics to understand trends, measure satisfaction, and refine your product based on live insights. Plus, our templates are 100% customizable, so you can collect feedback exactly where and how you need it.
If you’re a founder, we’d love for you to give it a try. Your feedback would mean the world to us!
Looking forward to hearing your thoughts!
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Unreal, people need this more & more as products are expected to stay on top of errors far more quickly than before - We're launching our X CRM in the next coming month & this is exactly the sort of feedback style we'd be looking to receive from our Alpha users!!
Best of luck Hiteshi!!
Maker
So glad you find it helpful! Also, congrats on your upcoming launch, Feedback Flows is perfect for collecting those early insights from Alpha users @cranqnow
I tried Feedback Flows, and it's the best tool for collecting actionable feedback quickly and effortlessly!
Good job, I have a question, how can I integrate the "contact us" method with TIDIO， now this button method is directed to https://calendly.com/shubham-que...
@tibelf You can edit the URL in the Contact Us section in the no code flow while editing the campaign or in the code as well. Both should work. Please let me know if you have follow up question, you can email me at shubham@questlabs.ai or use the chatbot in the app to get more answers too!
My 2¢: Don't just stop at collecting. Let the AI process it and send customer satisfaction scores to the PM so that they know what to prioritise for their upcoming releases. Great stuff though @richexplorer!
Maker
Our analytics dashboard lets you understand your CS scores and you can make better business decisions based on it @siddharthpereiras
Excited for this launch! 🎉 Feedback Flow sounds like a game-changer for collecting real-time insights. Love the customizable templates and seamless integration. Can’t wait to try it out!
As a someone who is deeply into numbers this cought my eye 🙏🏻 wish you all the good luck!
Maker
Thats awesome, do let us know how your experience was with it@tereza_stejskal
Absolutely loving how quick and painless this is to set up! 🚀 Finally managed to get our feedback system running in literally seconds (yes, the 30-sec claim is legit!).
Been using it for our SaaS product and honestly, it's refreshing to see a feedback tool that doesn't require a Ph.D. to configure. The AI-powered features are pretty smart at organizing feedback, and the templates saved me hours of head-scratching over what questions to ask.
The best part? It's FREE. Like, actually free, not the "free-but-unusable-without-premium" kind.
Small suggestion for the team - would love to see more integration options in future updates. But for now, if you're drowning in scattered feedback from different channels, definitely give this a shot. Probably the easiest product decision I've made this month!
I found PLG OS's customizable feedback templates really good for gathering real-time user insights throughout the customer journey. This enabled us to understand trends and refine our product effectively. Worth trying !!
Fantastic! Cant wait to utilise it at videodubber.ai to analyse customer feedback!!
The analytics feature is great. A downloadable report option could make it even more versatile for team presentations.
