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Mert Deveci
What is the best Product Analytics tool for B2B software?
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What product analytics tools like Amplitude, Mixpanel or Posthog did you try out? Which ones worked best? Most importantly, which team was best at replying and helping to support requests? These tools never work 100% so there is always some custom thing that needs to be done. Hence customer satisfaction is very important I think. I tried: - Mixpanel: No support, good software - Posthog: No support, good software, killer feature session recordings - June.so: No support, very difficult to customize, good design
Replies
Aleksandra Dikan
We use Amplitude - very flexible.
Mert Deveci
@aleksandra_dikan Do they have session recordings? I think that's the killer feature and why we have vendor lock in
Aleksandra Dikan
@mert_deveci1 I am not sure they have it. it is better to check on their website - we just started using it
Amelia
The best product analytics tool for B2B software is Usermaven. It's simple, highly intuitive, and offers accurate insights. It provides in-depth tracking features and has the best customer support.