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ProfitWell Benchmarks — See how you stack up against other subscription products.
ProfitWell Benchmarks intelligently aggregates financial metrics data from over 10k subscription companies across B2B and B2C SaaS, Subscription E-Commerce, Media, and more. It takes 2 minutes to setup by connecting to Stripe, Chargify, Recharge, Braintree, Recurly, Chargebee, or Zuora.
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?Makers Nice work! Seeing LTV and Churn for our segment / price point is particularly helpful. Is the churn number accounting for companies with negative churn? I'm seeing 6.5% for November in b2b (link below). Also, how do we get to the comparison charts in the screen shots (e.g. "your avg LTV of $x falls in the y% quartile). I don't see those in the benchmark section of the app.
https://twitter.com/mike_seekwel...
@mike_seekwell Thanks Mike!
The churn number you see there does not take into account negative churn. That is a pure voluntary or delinquent churn rate. However, you can get a sense of negative churn from looking at Retention rate. This factors in new + upgrades +reactivates - downgrades - churn.
Will email you directly for the company comparisons sections.
There's so much value in being able to see how you're stacking up to industry standards. So excited to dive into this newest feature!!
@shannon_maloney Thanks for the love Shannon - let us know what you think once you dive in!
This is a product I didn't know I'd been waiting for. 🤯
As the founder of a bootstrapped remote startup I don't have a huge support network of VCs, officemates, etc. to ask about this kinda stuff. It often feels like we're failing because there's no way to compare ourselves against other companies at a similar stage.
ProfitWell has a history of building products that *answer questions* rather than just a deluge of data. And I'm kinda hooked on Benchmarks already. ❤️
I normally try not to make comparisons in my business and personal life but all of my charts are green and I love this product.
In all seriousness, this is cool.
It would be nice to see trial-to-paid conversion rates. The sample size would be helpful too, although I get ProfitWell has privacy concerns to think about.
@aacook ah great to hear you're crushing it Alex! More metrics are coming soon including trial-to-paid conversion rates! Always appreciate the feedback and love here.
@jerre_baum Thanks for the feedback here Jerre - so glad you get value from seeing how you stack up against others.
This is helpful in so many ways - as a marketing team member of the PW crew, it's a user-friendly way for me to go in and see at a glance how we're doing whenever I want. Not just for the product folks ;)
Benchmarks are extremely helpful for understanding if there's room for improvement. Great for us might only be good by industry benchmarks and we definitely need to know that.
@idiotbanter Thanks Mike! That's the key - finding out what you actually need to improve so you can focus more on that :)
@idiotbanter Pumped to hear this will be be helpful to you guys Matt! Keep me posted on any feedback / improvements you'd like once you get a chance to explore.
I have been using the internal beta of Benchmarks and it is great. Understanding how you stack up against your peers is so valuable.
I'm already excited for whatever our product team is working on for 2020!
@john_mangini Who let you in the early access crew? ;)
Always appreciate the feedback John - has helped us make sure it's both relevant and timely.
Oh this is cool. I also use Baremetrics Benchmarks but Profitwell Benchmarks are next level. Being able to filter out based on traits to see how we are doing compared to others of the same age, number of customers and MRR is really insightful.
I was lucky enough to be part of the early beta, and it's been an amazing experience from day 1. Finally, reliable benchmarks from a large enough sample to make it relevant and useful. Turns out my churn isn't that bad after all! :)
First thing I explored was the relationship between ARPA and churn in B2B SaaS. And what do you know, I had the data within a couple clicks! Grateful to have the ability to jump into these data, and for free :0
@copypastaa Hey Sylvain - this data comes from over 10k companies that are using ProfitWell for their financial metrics. We hook directly into their billing system so we know the data is accurate. :)
This is awesome - actual numbers to measure your performance objectively, instead of relying on biased opinions.
@retief took all of the feedback from our beta to heart here, and definitely made some critical improvements! Go check it out :)
This is a game-changer! Benchmarks has so much standalone value, but where it gets really interesting is when you layer it on top of other SaaS metrics. Can't wait to see what we launch next.
All in the name of uncovering subscription truth. (Plus two min setup? Next question.)
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