I am using it from last few years, previously I was too disappointed with its speed and connectivity issues. But, this new updated app is really appreciable.

Hey Product Hunt! At PureVPN, we believe in an open and free internet for everyone. We also respect your right to privacy and security while browsing the online world. Our VPN service is designed to help you use the internet on your own terms, and we make constant improvements to ensure you have a VPN experience unlike any other. - The new and improved Windows app offers a number of exciting enhancements: - The new app is more easy-to-use and user-friendly as opposed to the old one. - The layout of the app is cleaner and caters to both beginners and advanced users. -The app’s elements are better aligned and displayed, making it more convenient to navigate. - Recommended location feature has been added to help users find the fastest server based on their location. -Time to connect and speed is improved. -Removed PPTP protocol as it’s less secure. -Better streaming experience. We’re looking forward to your valuable feedback on how we can improve our app further.

The agent listened to my problem and help me. he was professional and polite. I am bery happy with the outcome of this chat.

Very happy with the product, strongly recommended

While using PureVPN I used Application and browser extensions. I found the application a bit slower to respond while making a connection , under settings there is protocols in which I recommend that please add wireguard protocol and also in channel list please add Super sports , PTV sports and Geo Super. Secondly as a suggestion make the application interface a bit easier to use such that settings should be displayed on the left hand side of application .

The agent listened to my problem and help me. he was professional and polite. I am very happy with the outcome of this chat. Thank you so much for your help.

PureVPN is great and the customer service agents are out of this world. My PC crashed and I had to reload all my software including PureVPN. After loading the software I could not get connected to my dedicated IP address. I connected with Adam Reeds and Adam sent almost an hour with me first by getting me the correct down software and then walking me thru connecting to my dedicated IP address. Thank you for very much. Adam you are the greatest!

I've had a problem with connection setup. I used live chat and agent (Austin) helped me to fix the issue in couple minutes. Very helpful and competent service.