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Horatiu Mocian

Reviewshake Inbox - Communicate with your customers using 2-way SMS

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Are you using a tool like Reviewshake to generate online reviews for your business? Using our newest add-on, Inbox, you can engage in 2-way SMS conversations with your customers. It will help you catch any issues early, boosting your reputation and retention.

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Horatiu Mocian
Maker
I'm really excited about our latest product: Inbox. This an add-on to Reviewshake, our reputation management platform. We have built the Inbox with 2 use cases in mind: - Access all your communications with customers in a single place - engage in 2-way SMS communications with your customers Why did we build it? Engaging with your customers is paramount for keeping them happy - they become recurrent customers and your brand awareness grows. Being able to receive feedback quickly and engage with them instantly is one of the best ways to delight your customers. How does it work? In order to use the Inbox, you need to have a Reviewshake account. If you are on the medium or large plan, you can already use it - just enable it from the General Settings, you will receive your own dedicated phone number, and then you are ready to go!
Savian Boroanca
@horatiumocian great job, reputation and retention are two of the most important ingredients for a business. You rock! 👏
Horatiu Mocian
Maker
@savian_boroanca I totally agree, that's why the Inbox has been our main focus over the last few months.
Philip Källberg
The team have worked super hard on this and we’re all very excited to hear your feedback! 🙌🙌 A big congratulations to the dream team @horatiumocian, Dominik, Laura and Long who have take this from inception to release 🎉🥳
Horatiu Mocian
Maker
@philip_kallberg Thank you, it was a superb effort from the team!
Goran
Amazing update @horatiumocian. Thank you.
Horatiu Mocian
Maker
@goranm Thanks! Looking forward to your feedback!
Basharath
It's a good idea. Congrats.
Alin B
Cool idea! Best of luck guys!