Rocketlane
p/rocketlane
A collaborative customer onboarding platform
Varun Singh
Rocketlane Resource Management — Manage resources and track project utilization with ease
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Rocketlane, the #1 customer onboarding platform that streamlines implementations & shortens time-to-value, introduces Resource Management to help teams with:
1. Planning & staffing
2. Workload optimization
3. Demand forecasting
4. Improving project utilization
Replies
Ashley Porciuncula
What a brilliant idea! I love it!
Varun Singh
Hello Product Hunters! I am Varun from Rocketlane (www.rocketlane.com). Last year in June, we came to you with Rocketlane, a purpose-built customer onboarding platform made for CS, Onboarding, and Implementation teams to help them: ⏰ Shorten time-to-value 💪 Hit project goals consistently 🤩 Deliver a 5-star customer experience In the last 13 months, we’ve shipped a ton of features including templates, automated status updates, and built-in time tracking, to name a few. Our clientele includes the likes of Mixmax, Mosaic, Chargebee, Yellow.ai, Delhivery, and parcelLab and we are now a leader in Client Onboarding on G2. According to a study by Mckinsey, 70% of digital transformation projects fail and poor resource management is one of top reasons. Rocketlane aims to fix that! We’re thrilled to announce the launch of Resource Management. The module helps leaders with staffing and planning, and gives them visibility into the team's workload which is critical for projects with longer implementation cycles. The key areas that this module will help you with are: ➕ Workload balancing: Manage your team’s workload in real time. Get a complete picture of everyone’s capacity at a glance, and easily drill down to know additional details. ➕ Resource utilization: See actual vs. budgeted hours and the members allotted to the projects along with the time they are spending on each project. ➕ Demand forecasting: The module intuitively computes the demand, helping teams forecast with accuracy. ➕ Resource planning: Add resource placeholders to templates so next time you create a project all your staffing requirements are automatically accounted for. We’ve a 14-day trial so give it a spin and share your feedback! Link to Rocketlane's resource management: https://rocketlane.com/resource-... We’re also offering a free Customer Onboarding Audit for the PH community. Visit https://maturitymodel.rocketlane... and get custom insights to improve your customer onboarding methodology.