Hi there! I’m Shuvedha from Rocketlane. We’re a hyper-growth company and makers of the first-ever collaborative customer onboarding and PS platform out there. Rocketlane helps you seamlessly manage your projects, resources, and time to maximize profitability and deliver a 5-star customer experience. With businesses in 2024 focusing on improving productivity and efficiency, it is really important to showcase the value that customer onboarding as a function can bring to the table. We believe there’s a lot of untapped potential in customer onboarding that professionals in the space can focus on and tap into in 2024 to: 1. Improve customer experience 2. Automate their mundane everyday tasks and become more customer-centric - because for businesses this year, it is all about improving productivity and efficiency 3. Positively impact customer retention Our State of Customer Onboarding survey for 2024 has given us some very interesting insights that every post-sales professional and leader should know. I can’t wait to hear what you think! Cheers, Shuvedha www.rocketlane.com