@mickc79 Hi Mick, thanks so much for the questions! 1. Obviously sharing a hotel room with someone you never met in person before carries some inherent risk, similar to other "sharing economy" platforms like Uber and Airbnb. We've built several safety features designed to keep travelers safe. Verified accounts: All verified users have successfully completed Roost’s multi-step safety screen. This includes passing a background check and confirming their identity. We use industry-leading background screening and identity verification software to do this and verified roommate profiles are clearly marked with a blue star. - Identity Verification - National Criminal Records Check - Sex Offender Registry Check Choose your roommate: Who you share a room with is really important. See photos, read reviews, and filter roommate profiles by sex, age, rating and more. Indicate who you’re comfortable sharing a room with by tagging their profile. You’ll only match with a roommate if you mutually tag each other, or you’ll stay in your own private room. Ratings and reviews: For any potential roommate, see ratings and read reviews of them from past trips. We continually monitor and evaluate all user and remove users with poor ratings/reviews (this hasn't been an issue so far). On-site roommate ID verification: When you check into your hotel you'll be required to provide an ID that matches the name on your Roost profile. Your roommate must do the same. This ensures that your roommate is the person you’re expecting them to be. 2. When you create an account you agree to follow our Roommate Behavior Policy which outlines the things you can, and can't do, and ways you can be a good roommate. During trips we also provide travelers with tips on how to be a good roommate as well as a protocol if they currently feel unsafe. This includes how to get in contact with the local authorities. The hotel staff is also a resource if you just can't bear each other. This hasn't been an issue we've run into, but you can always go to the front desk and request to change rooms. Also, the fact that you and your roommate mutually chose each other means that you're very likely to be friendly, or at least cordial. At the end of the day, like other peer to peer platforms, we rely on people being good citizens and working out issues with each other. We provide 24/7 support if needed. 3. Payment is simple. When booking you pay to reserve your room like on any other site. Then you get access to the profiles of all potential roommates going to your destination on your dates. You indicate the people you're comfortable sharing a room with by tagging their profiles. You'll only match with a roommate if you both tag each other. Once you match 50% of your payment is automatically refunded to your card. If you don't match with a roommate, or you choose to stay in your own private room, you won't receive the refund. 4. While we'd certainly be interested in partnering with hotels, currently we don't partner directly with them. Instead we've integrate with a booking engine and GDS system which allows us to operate at any hotel in any location. You can think of Roost as a roommate matching service first, and a hotel booking platform second. Hotels can't discriminate against you based on how you met your roommate. Whether they’re your friend, partner, or you met through Roost it's all the same to the hotel. Roost also helps hotels increase occupancy rates. This leads to more extra purchases (parking, room-service, mini bar, restaurant, etc) which are highly profitable. We also provide a way for hotels to appeal to younger travelers who currently stay in hostels or Airbnbs. Thanks again and hopefully this answers your questions. Cheers! Sam (Co-founder/CEO)