ScreenSteps
p/screensteps
Write better help articles for your support knowledge base
Hiten Shah
ScreenSteps — Write better help articles for your support knowledge base
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Ryan Hoover
So it's sort of like Buffer for help articles. I've experienced this issue at PlayHaven -- disparate documentation in internal wiki's, on the blog, on Desk.com help center, etc. cc @grmeyer
Greg Meyer
@rrhoover yes, this is a definite need. Writing scripted "choose your own adventure"-style content for Help content is very challenging and currently limited to expensive systems. Managing the content chunks and not just writing one-off content is another challenge; versioning and maintaining this stuff with each product/feature release is also a headache. (Market opportunity ;)
Ryan Harmon
This is fantastic!